Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job DescriptionUnderstands application of the principles in the defined tasks related to order to cash process.Able to handle tasks allocated (Collections/Cash Application) independently as per the specific client process and ensures compliance in terms TAT and accuracy.Collections & Cash ApplicationVoice callingDispute ManagementCustomers accountCash ApplicationAccount reconciliationDr and Cr clarityBasic accounting knowledgeSAP knowledge RequiredCustomer OrientationAbility to understand client expectations and requirementsStrives to adhere and improve performance on SLA's and deliverables to customer, including ownership of solution oriented, effective communication of issues raised, findings and proposed resolutionAbility to maintain relationships with relevant line manager / counterparts / Stakeholders Accountability.Has complete clarity about expectations from self, measurable of the same and own role; delivers upon theseCollaboration & Teamwork: Understands and works towards the common goals of the organization rather than getting confined to own silo.Resolves conflicts at his / her level; escalates if required.Displays good collaborative spiritDoes not resist change managementAddresses problems and finds solutions by working within and between WNS teams, including consultation with and/or escalation to other towers when required.Analytical Thinking & Problem SolvingIdentifies anomalies, errors, and aberrations in outputDives into problem areas to identify root causes and attempts to apply a range of contexts and scenario to identify possible causes of the aberrations and identifies solutionsProposes and supports implementation of process improvementsCommunication skillsParticipates actively in team meetings; articulates thoughts clearlyListens with attention and builds own understandingDemonstrates requisite verbal and written communication skills

Qualifications

B.Com/Mcom/MBA (Finance)

Additional Information

US Shift, Job location- Pune (Viman Nagar) WFO only