WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS Philippines - Established in 2008, WNS Philippines has been delivering the full spectrum of BPM services – in customer interaction services, finance and accounting, research and analytics, technology solutions and industry-specific businesses for more than 10 years. With more than 8,000 employees spread across 11 sites located in 4 key cities, Quezon City, Pasig City, Muntinlupa City, and Iloilo City – WNS is one of the fastest growing centers in the country.Why Join Us?At WNS, our mission is to enable clients to outperform with our passion for service and innovation. At the heart of each client engagement is our pursuit to understand our client’s business, and create impactful solutions that can drive agility and excellence into their business processes. Our promise of outperformance stems from our deep domain expertise, partnership approach and a global delivery network.Our mission as an organization is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and enjoy wide variety of best in class benefits, Also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Reporting General Manger – Training will report to the Functional Head of Training of the Business / Horizontal Unit Job Purpose and Role Lead the training team(s) to enable the business(s) with cutting-edge knowledge management practices to help meet & exceed business goals. Primary Duties & Responsibilities · Develop and lead a team of highly competent training professionals delivering the best of training experiences to the business. · Drive Training efficiency and effectiveness through the Training Metrics. Plan, execute and monitor all training & development interventions to enhance team and operational excellence. · Be the Practice and Thought leader for cutting edge solutions to drive business performance improvement. · Drive strategy for content management and instructional design with the latest technology and practices to stay ahead of the competition · Establish and drive ROI for learning investment in people and value delivered to business. · Be the ambassador for latest & innovative practices and technology and implement the best practices. · Lead and develop a high-performing team supporting multiple Accounts and provide exceptional quality assurance services to our clients

Graduates/ Post Graduate