WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Job DescriptionPosition Summary:This position will be responsible for facilitating the completion of work assigned to the reporting function. This position requires an individual who has a strong desire to work with data to create meaningful reports. In this role, you will organize data related to management reports, Production reports, customer reports, audit requests etc. To be successful, a strong attention to detail is required along with strong MS Excel, Power BI, Tableau skills to ensure accuracy and high-quality outputs and that help facilitate better decision making.Responsibilities:• Responsible for facilitating the creation and distribution of periodic reports• Effectively work with administrative and operational personnel• Assists in the preparation of management reporting for customers• Works to identify and implement process improvements to current position• Responsible for the facilitation of reconciliation of items that are out of standard of expected results• Provide exceptional customer care (both internal and external) in a manner that satisfies the individual needs of each customer and builds loyalty to the client• Maintain confidentiality of all customer and employee information• Respond positively to feedback and redirection• Fully utilize systems, tools, training, and resources provided to maximize potential• Assist other departments as needed
QualificationsQualifications Education: Bachelors in any stream.Experience: 3-4 years’ increasingly responsible experience in related areasKnowledge/Skills/Abilities:• Experienced reporting specialist with 3-4 years expertise.• Strong knowledge of reporting tools like excel, power BI and Tableau. • Has working knowledge of real estate lending criteria and federal, state, and agency compliance• Can multi-task and manage time efficiently• Has strong organizational skills, attention to detail, and basic Microsoft Office skills• Good analytical and problem-solving skills.• Strong verbal and written communications skills.• Highly adaptive and open to changes as the organization grows and its needs evolv