At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
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Recreation Assistant Manager
SUMMARY
The Recreation Assistant Manager will be responsible for creating personalized guest interactions in Compass Sports. They will be a primary resource regarding local mountain conditions, weather, ski trails, lift access points, and dining options on property and around the mountain. In addition, a subject matter expert in recreation offerings 12 months a year in the Park City Area.
Essential Functions
Demonstrate expert knowledge of Deer Valley Ski Resort winter and summer; Park City mining and ski culture history; technical background of outdoor equipment; basic local knowledge of animals/landscapes of the Uinta and Wasatch mountains including overviews of Southern Utah. Creating personalized guest interactions; ensuring accuracy of the ski rental process; overseeing arrival and departure of all guest equipment; maintaining proper record keeping; and ensuring that department cleanliness and organization standards are met.Capture group revenue and coordinate activities.Oversee logistics of all recreation activities.Ensure the successful training of all Compass Sports team members in accordance to our standards.Ensure that the Compass Sports team greets guests in a professional manner; inform guests of local mountain conditions, weather, ski trails, lift access points, activities going on and dining option on property and around mountain.Schedule the Compass team in accordance to business levels.Ensure the smooth flow and logistics of both the summer and winter Montage guest recreation offerings.Oversee with Guest Reception on the delivery of activity equipment.Accountable for ensuring all the essential guidelines are put in proper place accurately adhering to industry rules and regulations.Conduct internal audits and reviews at regular intervals to ensure that compliance procedures are regularly followed up to luxury hospitality standards.QUALIFICATIONS
College Degree or educational equivalent preferred.2 years of managerial experienceLuxury hospitality experience is a plus.Strong passion for customer service; experience handling and resolving guest concerns in a timely manner.Must be organized.Strong verbal communication skills-ability to communicate effectively with guests and vendors.Must be able to pass all binding indemnification test from all ski manufacturers in skier services.Have a vast array of knowledge about recreational activities applicable to Park City.Flexible schedule with the ability to open and close Compass Sports.PHYSICAL REQUIREMENTS
Work tasks are performed indoors and outdoors. There is no effective protection from weather. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to lift up to 60 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs frequently. Must be able to bend, stoop, squat and stretch to fulfill ski equipment handling tasks
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.