Job Description 

 

CIB – Fund Services Reconciliation Manager

Job Description

 

About J.P. Morgan Corporate & Investment Bank

J.P. Morgan’s Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

 

Incumbent will be responsible for end to end process management & flawless delivery of process, accountable for proper change management & process improvement.  Continuously develop industry/product knowledge. Ability to understand customer segments and apply different servicing approaches based on customer knowledge level. Implement development plans for staff.

The primary responsibility of this position is to support day to day operations for transaction processing for trades received from global and domestic clients. Incumbent should possess knowledge on working of capital market. He /She should have the ability to work under pressure and meet stringent deadlines. Can effectively work in teams.

 

Key Responsibilities would include:-

 

The incumbent shall be responsible for managing the workflow through the Trade life cycle  Responsible for investigation & validation of  exceptions on Reconciliation (FA v/s Custody)  Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning Ensure all daily controls and processing are completed and signed off including client service enquiry resolution, cash and stock break as all key metrics are produced as required Own issues related to the Asset Services Department and ensure timely escalation to both Operational and Risk leads Ensure all team members adhere to global escalation policies, maintain up to date awareness of RED policies and procedures, attest to operational procedures at required intervals and actively comply with ethics and behavior standards BAU Execution to be best in class. Publishing of weekly KPI's & KRI's and to identify and track reasons for deviation from agreed levels. Ensure follow up for all ageing items.  End to End process responsibility and to be in control of End of day reports and critical intra day reports.  Managing all Exceptions and handholding to closure  Play a key role in Audit reviews and checks  Assist in preparing and implementing Business Continuity Plans.  Review and improve on productivity benchmarks on ongoing basis.  Work with VP to ensure regular communication with partner locations.  Make performance appraisal for direct reports.  Processes research/investigations on appropriate systems to operations Explains product features and benefits  Understands how products can solve customer problems  Create strong resiliency & backups within the team.  Work in partnership with Local OCM team for QA Tests, MIS, Audit etc. People Management - Provide direction and leadership to the team. Provide effective communications to the dept, ensuring staff are aware of strategic and regulatory changes in the organization Continued review of content and presentation of Standard Operating Procedures, in line with introduction of new policies and ongoing risk management activities Act as a focal point for issue planning or crisis review situations. The business demands flexibility in production processes and for technical assessments to be made in short time frames. Ensure department has viable Business Continuity and Concentration plans in place, that are tested in accordance with Bank Policy and that all staff are familiar with the plans.

Qualifications

 

Graduate 12-15 years’ experience Must be able to work under pressure and make accurate decisions in stressful situations.  Uses initiative and readily questions  Must be able to lead, manage and motivate the teams.  Client focused Good time management skills  An appreciation of risk and quality issues  Control Oriented Proactive, positive approach  Able to grasp/learn concepts and procedures quickly  Ability to work independently  Problem solving skills  Attention to detail