Receptionist (Weekend Only)
Gold Care Homes
About Our Home:
Nestled just a heartbeat away from Sidcup High Street, Baugh House Care Centre is more than a care facility—it's a sanctuary of warmth and connection. With a tranquil setting that belies its urban proximity, our two-tiered centre caters to both young and seasoned souls, offering a blend of residential and nursing care. Our dedicated team, the heart of Baugh House, infuses every corner with a vibrant, homey spirit, ensuring that every resident finds their own cozy nook. Whether it's the sunlit gardens or our award-winning care approach, Baugh House is where memories are made and cherished. Welcome home.
Weekend Receptionist
Duties and Responsibilities
+ To act as first point of contact to the Home by answering the phone and operating a small telephone switchboard – receiving and transferring calls, recording and passing on accurate messages where necessary.
+ To deal with queries from the public and customers
+ To monitor visitor access and maintain security awareness
+ To provide general administrative and clerical support
+ Receive and greet visitors and members of the public and respond to their enquiries, and escort them to their meetings etc.
+ Receive deliveries and arrange for their distribution.
+ Typing of documents including letters, minutes, charts, notices etc
+ Keeping the reception area tidy and its notice boards up to date.
+ Book transport as required.
+ Dealing with post and distributing to relevant departments, people.
+ Setting up meeting facilities
+ Arranging for catering for meetings and daily office use
+ Undertake all pre-employment checks (references, DBS, etc.) and proactively supporting the on-boarding process.
+ Maintaining employees file records up-to-date by updating changes in employee detail or status in a timely manner.
+ Arrange meetings, process confidential reports and documents, filing electronic and hard copy, tracking deadlines and taking action as required
+ Additional administration duties may be requested from different departments
Requirements
+ At least one year's experience of switchboard/receptionist duties.
+ The ability to remain calm, helpful and courteous whilst providing professional services to callers, visitors, residents and fellow work colleagues.
+ Good Time Management
+ Excellent communication skills with the ability to communicate at all levels and with a pleasant telephone manner
+ An organized approach and good attention to detail
+ Good IT skills including Excel, Word, Outlook and PowerPoint
What we can offer you:
+ £12 per hour
+ ESAS – Salary Advance
+ Employee Assistance Programme
+ Perkbox
+ Employee of the Month
+ Long term service awards
+ Blue Light Card
+ Professional Development
+ Refer a Friend
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