*Full – time in office required*  

It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way. 

We are looking for a Receptionist/Facilities Assistant located in Santa Clara, CA to join our HQ Facilities team, reporting to the associate manager of Facilities. In this in-office role, you will be the welcoming face of our office, ensuring smooth daily operations and a safe, organized environment. You will collaborate with the global Facilities team, manage office supplies and catering, and support onboarding and offboarding processes. You will also leverage your creativity for assisting with fun events and celebrations held throughout the year. This is an exceptional opportunity to join an organization on the peak of rapid growth. At Infoblox, you can thrive in a work environment that emphasizes career growth, excellence, innovation, and collaboration.

You are the ideal candidate if you are creative, proactive, and have strong attention to detail. You are passionate about providing white glove service and creating a positive, fun environment for employees in the office.  

What you’ll do:

Serve as the "face of Infoblox" by greeting and welcoming employees and visitors in a professional and friendly manner

Issue and manage badge access, ensuring the security and safety of all building occupants

Participate in safety drills and emergency preparedness activities as a key member of the ERT

Oversee the timely and accurate delivery, packaging, receiving, and shipment of materials and documents and resolve any discrepancies with employees and vendors

Organize and set up office events, often in collaboration with various departments, including meetings, celebrations, training sessions, customer visits, volunteer events, and team-building activities

Work with the global Facilities team on team goals and projects

Forward voicemails and scan important and confidential documents, ensuring they reach the appropriate recipients

Maintain a clean and safe working environment through general upkeep and tidying of the facility while monitoring snack and supply stocks

Perform weekly facilities onboarding for new hires and offboarding for terminated employees, including desk setup

Prepare and post internal communications, manage the office calendar, update our department intranet page, and track data metrics

What you’ll bring:

1-2 years of receptionist experience or other job-related experience

Proficiency in Microsoft Office 365, including SharePoint, Teams, PowerPoint, and Outlook; OfficeSpace and Canva experience are a plus

Understanding of FedEx software and international shipping is a big plus

High degree of creativity with the ability to generate innovative ideas for events, including themes, activities, and decorations

Detail-oriented and proactive in identifying and solving problems

High level of customer service, with the ability to anticipate needs and seek solutions to problems

Experience with building access systems and issuing badges; Lenel S2 and Envoy experience is a big plus

Solid interpersonal and communication skills, both written and verbal

Some experience with audio-visual equipment or a willingness to learn

Various physical abilities including lifting and carrying (up to 40 pounds), intermittent walking, bending and standing, performing heavy keyboarding and sitting for extended periods of time, good visual acuity to read documents and labels, and the ability to hear fire alarms and other auditory signals for safety and security purposes

What success looks like:  

After about six months, you will …

Have general knowledge of facilities-related software such as Envoy, Lenel S2, and OfficeSpace

Assist in meeting/event support and daily operations

Participate in the ERT program

Contribute to team projects for the People and Places team

Understand key contacts and direct inquiries appropriately

After about one year, you will...

Become a subject matter expert in one or more programs/applications

Independently plan and manage smaller events and meetings

Manage the Facilities calendar for tracking events and notifications

Gain working knowledge of Oracle, Concur, and the Office 365 suite

Actively participate in Learning and Development programs to enhance job skills

We’ve got you covered: 

In the spirit of pay transparency, we are excited to share our compensation philosophy. At Infoblox, we believe in paying for performance. You can expect our employment offers to take many factors into consideration, including but not limited to the location of the role, internal equity, applicable past experience, individual skill set, education, and professional certifications. Please keep in mind that the range mentioned is the base salary range for the role. The typical base salary range for this position in Santa Clara, CA is $53,700 - $68,000 plus corporate bonus potential. 

Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers.

Speaking of a great work environment, here are just a few of the perks you may enjoy, depending on your location…  

Onsite massages and fitness classes

Delicious and healthy snacks and beverages

Electric vehicle charging stations

Outdoor amenities, seating, and courtyard BBQ

Dog park and pet-friendly programs

Newly remodeled offices with state-of-the-art amenities 

Why Infoblox?  

We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer. We think you’ll be excited to join our team. 

#LI-OH1

#LI-Onsite