Receptionist / Administrator

Contract - Permanent
Location - Clifton, Bristol. Office based role.
Salary - £25,000 per annum
Hours - Full time, Monday - Friday 08.30 - 5.30pm

Company Benefits include:Salary and Bonus annual reviewHoliday - 25 days for the first three years, increasing by 1 day per year from the fourth year, to a maximum of 30 days (plus Statutory Bank Holidays).Holiday Purchase - up to 5 days annuallyContributory pension scheme - employee contribution 5%, Employer contribution 5%. Salary sacrifice option available.Medical cover (after 12 months service)Cycle to work scheme
PURPOSE OF ROLE

Our friendly professional services client has an opportunity for a Receptionist/Administrator to join their team. The role involves being the first point of contact for individuals calling or visiting the office and serves as a brand ambassador. Key responsibilities include welcoming clients and visitors, directing them as needed, addressing enquiries, managing switchboard calls, organising hospitality for meetings, and general reception administration. The role also involves supporting the with a variety of administrative tasks.

A high standard of professionalism and exceptional customer service is required in every task.

RESPONSIBILITIESWelcome and interact with clients, visitors, and staff, delivering excellent customer service.Handle external and internal calls and emails, taking accurate messages when needed.Set up meeting rooms, prepare refreshments, and maintain cleanliness of client areas to a high standard.Perform administrative tasks as needed to support various business disciplines.Manage post duties, recycling, and confidential shredding.Monitor and replenish stationery and marketing merchandise.Photocopying, filing, mail shots, and binding as required.Manage visitor car park bookings, deliveries, and collection/return of keys and passes.
QUALITIES AND QUALIFICATIONSPrevious reception / administration experience and outstanding customer serviceProficiency in Microsoft Office and relevant IT packages.Motivated, with the ability to work both independently and as part of a team.Able to work under pressure with strong prioritisation, time management, and organisational skills.Excellent communication and interpersonal skills, with the ability to deliver information clearly.Proactive, adaptable, and professional at all times.
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