JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

WHAT YOU’LL BE DOING

Front Desk Management

Greeting visitors: Welcome and provide a positive visitor experience, embodying the Scout values and culture.Directing them to the appropriate department. Providing appropriate badge for visitors, signing in time and out time.Providing visitors with temporary parking passes: Verifying guests have parked in an appropriate area with permit.Answering phone calls: Answering and forwarding phone calls. Keeping detailed records of visitor requests and calls received. Managing mail: Sorting and distributing incoming mail and preparing outgoing mail. Handling deliveries: Accepting and directing deliveries. Escorting vendors, as necessary.Coordinating shipping and receiving activities and materials.Managing office and canteen supplies: Monitoring office supply inventory and ordering supplies. Operating office equipment: Using a variety of office equipment, such as a fax machine, copy machine, and computer. Manage and replenish front desk supplies: Maintaining Security badging supplies and other items as needed.Maintaining cleanliness: Keeping the reception area and all communal areas clean and tidy. Following policies: Following all policies and procedures. Collaborate with HR to support the onboarding of new employees by preparing workspace essentials (e.g., initial supplies, building tour, distribution of personnel badges).

Facilities Coordination

Calendar Scheduling: Assist Scout employees with calendaring and coordinating meeting rooms.Meeting Rooms: Identifying needs for upcoming meetings and deploying resources (i.e., extra chairs, setup, or other needs, such as repairs).Coordination of Lists: Working with Security and Scout Teams to prepare list of guests/attendees for upcoming events and/or workshops and provide to front desk security and building management.Support meetings: Assisting with receiving lunch orders for workshops and other meetings taking place.Scheduling Fleet Vehicles: Managing the check-out/in process for the pool of vehicle(s) available to employees. Communicating with Facilities Specialist / Sr. Property Administrator any issues or concerns. Managing the Fleet Vehicles’ Outlook Calendar and Maintenance Schedule.Facilitating Work Orders: Supporting select work orders in MaintainX maintenance system, tracking, and seeing to completion. Daily review of Scout Facilities email box, and portal requests within the MaintainX system.Liaising with Facility-oriented vendors (i.e, Maintenance, Janitorial, Food & Beverage, Contractors, Architects, Security, etc.) to execute work orders, address issues, workplace duties as assigned, and other coordinated efforts through completion.Support on-site Facilities Specialist with administrative, communication, and other work activities as directed.

Event Coordination Support:

Assist in organizing on-site events, such as setting up rooms, ensuring required materials are in place, and coordinating with catering or AV teams.Work cross-functionally with departmental Executive Assistants as needed.

WHAT YOU BRING TO THE TABLE

Education/Training:

High School Diploma - Bachelor's degree preferredCommercial real estate experience is a plus.

Years of relevant experience:

Less than 1 year of experience/entry level

Skills and knowledge:

Advanced oral and written communication skills, including the ability to speak effectively before small groups of tenants or employees.Ability to read and interpret documents accurately.Strong attention to detail.

Other abilities:

Typing speed of at least 65 words per minute with 90% accuracy.Proficient knowledge of Microsoft Office/Suite. Willingness to learn and become proficient in other standard software programs used by JLL or the client. Knowledge of Cash, Yardi, and 4sight is preferred.

Physical work requirements and work conditions:

In compliance with the Americans with Disabilities Act (ADA), the Receptionist’s responsibilities are such that in order to perform the required work in a safe and satisfactory manner, the following minimum physical requirements apply:

Sitting for long periods of time.Frequently standing, walking, reaching with hands and arms, stooping, kneeling, crouching, or crawling.Reading video display terminals, order forms, and other written documents.Lifting a minimum of thirty-five (35) pounds.Using and accessing stairwells during emergencies.Using keyboards for typing and computer input.Hearing, speaking, and answering the office telephone system.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the role.

WHAT’S IN IT FOR YOU

Join an industry leader and shape the future of commercial real estate. Deep investment in cutting-edge technology to power your work. Comprehensive and competitive benefits plan A supportive, caring and diverse work environment designed for your growth and well-being. A platform to make a meaningful impact on the community and the environment through our sustainability initiatives.

Location:

On-site –Detroit, MI, Novi,MI

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.