Dubai, UAE
24 days ago
Receptionist
Job Description

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees!

 

We are currently recruiting for a Receptionist to join our Transformation & Facilities Management in Dubai Airport Freezone Area (Dafza).

 

Scope: To greet and meet visitors in a polite and courteous manner as a Transguard representative and as a first point of contact. Responsible to answer phone calls and run errands efficiently and interact with customers and clients professionally for a better customer satisfaction and for enhancing communication skills. To create a warm, inviting environment for clients, customers, and employees

 

Financial

 

Responding to Inquires, requests, complaints without delays and address them professionally To work with admin team in terms of petty cash reimbursement and replenishment and process them accurately Perform administrative support tasks as requested by Administration manager or BU Head

 

Customer

 

Responsible to answer incoming calls in cordial, professional and timely manner Handle multiple phone lines, discerning the caller’s needs and transfers call to appropriate staff or take messages as required. Keep Work area and reception lobby tidy and presentable to the visitors Inform staff of visitor’s arrival, greet them, and log the visitor details in the visitor logbook To ensure the reception is always manned during lunch and other breaks 

 

Process

 

Arrange the shipment of all outgoing mails Arrange necessary gate passes and entry permit, parking permits for the visitors Raising procurement query forms and purchase requests correctly and efficiently to support operations Manage the meeting room booking if required or requested by staffs or management 

 

Innovation

 

Handle general administrative duties including photocopying, filing, ordering stationery, dispatching, and accepting mails and courier services for TGHQ

Skills

Selection Criteria

 

Minimum of 1 year experience as Receptionist High School Qualification Excellent written and spoken English Competency in Microsoft suites (word, excel & outlook)

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