Receptionist ($16.00 to $21.00 DOE) Rochester, NY (http://maps.google.com/maps?q=265+N.+Clinton+Ave.+Rochester+NY+USA+14605) Description Status:Full-Time Non-Exempt Reports To:The CEO, Director of Facilities, IT, and Procurement Summary: The Receptionist is responsible for answering inbound calls in a professional manner. Greets all staff and visitors with exceptional customer service. The receptionist is responsible for maintaining and organizing the reception area. Responsibilities: + Answer and direct inbound calls to appropriate individuals or departments in a polite and professional manner. + Assist in the coordination and communication of Urban League events via email. + Welcome and register all visitors, ensuring they are directed to the appropriate party. + Assist with bulk mailings, including newsletters. + Receive, date stamp, and distribute incoming mail. + Manage and log incoming and outgoing packages. + Provide assistance to customers with necessary paperwork. + Maintain and organize the reception area to ensure a welcoming environment. + Distribute incoming mail to administrative staff daily. + Process outgoing mail daily. + Perform data entry tasks as assigned. + Support other duties as assigned by the supervisor. + Attend and support Urban League of Rochester events and fundraising functions. Requirements + High School diploma or GED preferred. + At least one year of experience in telephone communication and keyboarding. + General office experience required; previous experience as a receptionist is desirable. + Proficiency in Microsoft Office Suite. + Strong customer service orientation. + Ability to work well with others and maintain a positive attitude. + Capability to handle stressful situations calmly and professionally. + Commitment to diversity, equity, and inclusion in the workplace. + Equivalent combinations of education and experience will be considered. Work Environment: + Casual business attire is required. + The role may require occasional evening or weekend work to support events.