Receiving and Returns Associate + Monday - Friday, First Shift + Pay Rate: $19.00/hour + Climate-controlled warehouse WineDirect is the leading provider of Direct-to-Consumer solutions for wineries. As the wine industry has increased focus on DTC sales over the past few years, we've been leading the charge with our all-in-one solution. With e-commerce, wine club management, point-of-sale, and order fulfillment – we have everything our clients need to develop and grow successful DTC programs. We facilitate more than 15 million orders representing over $2 billion in sales for our 2,000+ winery clients annually. We are a dynamic and growing company that is driving towards even higher growth with one clear goal, that determines our focus each and every day – to be The Winery's Champion. We do that through a strong culture of innovation and an unwavering focus on delivering the best to our clients. We are seeking an energetic and highly motivated individual to fill a key position on our Receiving team, as a Receiving and Returns Associate at our Glenwillow, OH facility. The Receiving and Returns Associate will support our company's fulfillment warehouse operations. You will ensure item and location accuracy and data integrity as well as perform various warehouse activities. What you'll be doing: + Navigate multiple warehouse systems including but not limited to WMS, Fulfillment Portal, etc. + Inspect/examine returned product and determine cause + Organize returned products and make necessary inventory adjustments + Research problem orders for resolution and shipping + Assist in shipping/receiving product to and from our CA facilities + Assist in other departments as needed + Maintain warehouse cleanliness and organization + Abide by all company safety and security guidelines + Other duties as assigned Who you are: Candidates must possess a highly developed sense of empathy, with a focus on ensuring the best experience for our partners, clients, and the end-consumer. + Must have a High School diploma or equivalent + Ability to operate Forklift, Reach Truck, and High Lift/Cherry Picker + Ability to lift and carry up to 50 lbs. + Excellent communication skills, verbal and written + Attention to detail + Ability to multitask + Demonstrable problem-solving skills and investigative skills + Experience working in direct-to-consumer fulfillment operations preferred + Basic knowledge of Microsoft Excel & Microsoft Word Why WineDirect? + You will have the ability to transform the wine industry by facilitating wineries ability to sell their products globally + You'll get to work with and support a stellar group of people who work together to care for our clients and their customers + You'll be empowered to make decisions, both to get the job done and to further your career + We have a competitive compensation package including medical, dental and vision coverage as well as Life, Long Term Disability and AD&D at no cost to the employee and a 401(k) plan with employer match. WineDirect is an Equal Opportunity Employer.