Position Summary:
Reagent QC Technician 2 (RQCT 2) is responsible for executing operational activities including setting up and maintenance of equipment in compliance with cGMP, quality & safety requirements to achieve operational objectives. This role encompasses a broad spectrum of analytical, molecular, and biochemical techniques to evaluate product quality. RQCT 2 is also required to assist in incident investigation and engineering study. RQCT 2 is also required to assist in the training of new employees.
Position Responsibilities:
•Complete required training (e.g. cGMP, safety and work instructions, etc.) within a stipulated time frame
•Ensure proper housekeeping and maintain cleanliness (6S) of the working area.
•Execute tasks strictly following cGMP, Quality, Safety and Work instruction requirements
•Ensure employees follow safety, quality requirement, and all applicable company policies at all times
•Timely report/ escalate any concerns (work-related or personal)
•Able to take on additional tasks or responsibilities when required
•Primary reviewer of batch records for final product release
•Perform daily QC routine tasks (e.g. QC sample collection)
•Conduct analytical, molecular and biochemical analysis for intermediate and final products (reagent samples)
•Prepare reagent samples using basic laboratory equipment in accordance with Work Instruction (WI)
•Able to test prepared reagent samples using different laboratory analytical instruments in accordance with Work Instruction (WI)
•Generate and analyze test results (example: Chromatogram) in accordance with Work Instruction (WI)
•Ensure accurate data generation and entry of records into Manufacturing Execution System (MES) or Laboratory Information Management System (LIMS)
•Perform regular maintenance / inspection of measuring devices and equipment for accuracy
•Perform peer verification to ensure test / inspection process follow Work Instruction (WI)
•Perform basic troubleshooting of common issues and investigation of reagent sample failure (Out of Specification) to determine the root cause and perform immediate corrective actions under broad supervision
•Prepare, qualify and track oligos and standards to ensure sufficient and non-expired inventory for sample analysis
•Prepare chemical stock solutions and reagents for analysis
•Ensure inventory records of all control and consumable are updated
•Responsible in procurement, purchasing duties according to inventory records
•Assist in training new technician on QC testing processes defined in work instruction(s)
•Improvement work:
oParticipate in process improvement to enhance manufacturing/QC process capabilities in area such as quality and efficiency
oAssist in non-production activities such as engineering studies, NCR investigation runs, validation / PPQ runs
oInvolve in work instruction review under direct guidance
oParticipate in incident investigation
•Incident investigation and reporting
oParticipate in incident investigation
oAble to organize the objectives and structure of the report, drafting and proofreading to improve the report under direct guidance
oReport abnormalities and support investigation of nonconforming material under direct guidance
•Learning and Development
oCoordinate training and assessment activities
•Be a role model for Reagent QC Technician 1
Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.
Position Requirements:
•Good understanding of GDP and cGMP, knowledge of ISO and MDSAP requirements preferred
•Complete tasks in a safe and efficient manner
•High level of discipline and integrity
•Able to undergo job rotation/cross training
•Able to work in noisy environment with appropriate personal protection equipment (PPE)
•Able to work in chemical environment with appropriate personal protection equipment (PPE)
•Must be able to identify different colors for work purposes. In Illumina, we handle components/chemicals with different colors, and it is necessary to be able to differentiate and identify the correct components/chemicals (using visual) during operation.
•Proficient with basic weighing and pipetting skill
•Familiar with basic laboratory procedures. Relevant experience with laboratory testing, QC of molecular-biology-based assays will be an advantage
•Possess a positive attitude and sense of urgency
•Meticulous, keen attention to details and organized
•Good analytical skills
•The candidate must be able to work 12 hours (from 0800 to 2015 for the day shift and from 2000 to 0815 for the night shift) rotating shifts with staggered break times in accordance with the roster
•Team player and possess effective interpersonal and communication skills
•Able to lift 15kg or less of heavy weight safely
All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.
Preferred Experience/Education/Skills:
•Diploma in Science (preferably Chemistry or Biology), Chemical Process Technology or related Life Science or Technology with 1-2 years of working experience
•NTC/NITEC/ Secondary School / ‘O’ Level or equivalent with more than 3 years working experience will also be considered
•Minimum 1 year of hands-on experience in handling laboratory analytical instruments, such as Ultra/High Performance Liquid Chromatography (U/HPLC), Ion Chromatography (ICS), UV/Vis Spectrophotometer (SpectraMaxTM, NanodropTM) or liquid chromatography-mass spectrometry
•Hands on experience in sample preparation using basic laboratory equipment such as micropipettes, incubator and mini-centrifuge; Chromatogram analysis for liquid samples preferred
•Hands-on experience and good micro-pipetting skills/techniques using Single channel and/or Multichannel micro-pipettes, including reverse pipetting technique preferred
•Knowledge in handling and preparation of reagents (including enzymes or proteins) preferred
•Experience in ISO 13485, MDSAP, and GMP controlled manufacturing/production environment preferred
•QC experience in a manufacturing environment preferred
•Relevant experience in a manufacturing environment working with standard production control tools – LIMS, MES, ERP, inventory control, work orders preferred
Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.