**Posting Details** Position Information **Position/Classification Title** Administrative Support Specialist **Working Title** Readmissions Coordinator **Competency Level** Journey **Position Number** 100521 **Salary Grade Equivalent** 61 **FLSA** Non-Exempt **Appointment Type** Permanent - Full Time **FTE** 1 = 40 hours/week, 12 months **If time limited, duration date** **Department Hiring Range** $34,602- $40,800 **EEO-1 Category** Administrative Support Workers **SOC Code** 43-9199 - Office and Administrative Support Workers, All Other Position Overview **Be an Eagle - Where Purpose Takes Flight!** Are you ready to make an impact? At North Carolina Central University (https://www.nccu.edu/we-are-nccu) (NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress. Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement. An opportunity awaits you at NCCU, where your purpose can take flight. Visit NCCU .edu . **Primary Function of Organizational Unit** The primary purpose of the Office of Undergraduate Admissions is to identify, qualify, and enroll the best brightest and diverse population of talented students, which North Carolina, the region, the nation and the world has to offer and to promote for our clientele an exemplary array of programs to meet their educational professional development interests. **Primary Purpose of Position** The primary purpose of the position is to cultivate relationships with students who are eligible to be readmitted to the University, coordinate and accurately process readmit applications, and counsel readmitted students until they transition to a departmental advisor. This position will also serve as the liaison between Undergraduate Admissions, the Office of the Registrar, End Zone, and Transfer Services for all topics related to readmit students and procedures. **Required Knowledge, Skills, and Abilities** The successful candidate must possess: + A working knowledge Student Banner or equivalent systems + Knowledge of Microsoft Office Suite (Word and Excel) Applications + Knowledge of the processing, archiving, imaging, and management of student documents and records to include sensitivity of the records + Knowledge of office management + Ability to work independently without direct supervision + Ability to take initiative to develop, monitor, and complete projects and assignments within designated timeframes + Ability to learn, interpret and analyze diverse information to make necessary decisions + Ability to exercise judgment and discretion in identifying issues and related problem solving + Ability to plan, prioritize and organize workflow + Excellent analytical and organizational skills + Excellent written, oral communication and interpersonal skills to interact effectively and collaboratively with a wide range of individuals to provide support, manage projects, negotiate, and explain information. **Minimum Education/Experience** High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience. **Licenses or Certification required by Statute or Regulation** N/A **Equal Opportunity Employer** North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran. **Work Hours** Monday - Friday 8-5 **Position required to work during periods of adverse weather or other emergencies** No **Campus Security Authority Designated Position** No Key Responsibilities and Related Competencies **Required Competency** Verbal Communication **Duties** Expresses the knowledge and ability to present ideas clearly, consisely, and in an organized manner the policies and procedures of the University, and those of relative state and federal guidelines, especially those of the Family Educational Rights and Privacy Act (FERPA). Ability to explain and interpret these policies, procedures, guidelines accurately in response and relationship to the specific needs of faculty, staff, students, and other customers. **Required Competency** Written Communication **Duties** Knowledge, ability, and word processing skills to prepare accurately appropriate letters, memorandums, official transcripts, and other documents as required by the request of the faculty, staff, students, and other customers. Ability to prepare in writing recommended updates to procedures as system and job requirements are in transition. **Required Competency** Office Technology **Duties** Selects, understands, and fully applies a variety of features in software programs (Microsoft Office Suite Products, HighView and Banner XtenderSolutions Imaging Software); databases (Imaging References Database); information systems (Banner and AdmissionsPro); specialized equipment (scanners, fax machines, copiers, network printers). **Required Competency** Problem Solving **Duties** Recognize, define, and resolve non-standard problems using operating procedures, practices, and established precedents. Resolves recurring issues and problems as well as some unique situations. Anticpates problems and develops recommendations for management resolution. The ability to ask the appropriate questions of customers, so that resolution of the problem may be handled with timeliness and accuracy and with good customer service. **Required Competency** Program Knowledge **Duties** Demonstrates in-depth knowledge of the evaluation, processing of the Readmissions and Repeat Grade Processes to include archiving, imaging, and management of the readmissions student documents and records to include sensitivity of the records and also to prepare for proper storage, retention, and disposition. Ability and knowledge to update the Banner Student System as required with appropriate approved documentation. **Required Competency** Information/Records Administration **Duties** Ability to request assistance from the Imaging Liaison & Coordinator with academic record search and retrieval. Ability to demonstrate records processing activities requiring the application and some interpretation of agency procedures, policies, laws, and regulations. Reviews information for completeness and accuracy using multiple guidelines. Posting Detail Information **Posting Number** SPA01384P **Open Date** 01/31/2025 **Close Date** 02/13/2025 **Special Instructions to Applicants** You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. **Applicants seeking Veteran’s Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting.** Final candidates are subject to criminal and sex offender background checks. North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. **Employee Benefits available to** **NCCU** **permanent employees include the following and more:** + Accrued Vacation and Sick Leave + Community Service Leave + NC State – Health Benefits + NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more + 11-12 Paid Holidays + Teachers and State Employees Retirement System (TSERS) + Optional Supplemental Plans – 401k, 403b, 457b and 457 + Employee Assistance Program (EAP) + Campus Recreation Center Discount + University Bookstore Discount and more. **Applicant Documents** **Required Documents** 1. Resume/CV 2. List of References **Optional Documents** 1. Cover Letter 2. DD-214 (Veterans Only) 3. NGB23A or NGB22/DD256 (National Guard Only) **Supplemental Questions** Required fields are indicated with an asterisk (*). 1801 Fayetteville St., Durham, NC, 27707 // 919-530-6334 //© 2015 NORTH CAROLINA CENTRAL UNIVERSITY To ensure the security of your data, you will be logged out due to inactivity in 3 minutes at . Any data not saved will be lost. Click 'OK' to keep your session active.