Day to Day Responsibilities:
• Provide technical assistance and resolution as necessary
• Set up hardware and install and configure software and drivers
• Maintain and repair computer systems connected to data acquisition systems and lab instruments.
• Perform regular upgrades to ensure systems remain updated
• Troubleshoot system failures or bugs and provide solutions to restore functionality
• Troubleshoot system local and group policy issues in Microsoft Active Directory
• Arrange maintenance sessions to discover and mend inefficiencies
• Keep records of repairs and fixes for future reference
• Ensure that Internet security software is updated and running properly
• Manage security options and software in computers and networks to maintain privacy and protection from attacks
• Test and implement new software programs for the company