Opportunity

We have an amazing opportunity to join our fantastic Menzies Aviation team to manage the Ramp operation at our station in Orlando, Florida. We are looking for someone who has a proven track record in managing a business unit, is fully conversant with airline ground handling procedures, aviation safety and security procedures.

If you love being in the heart of the operation and are ready to embrace the fast-paced environment of Aviation, then please read on!

Key responsibilities

We believe a happy workforce is a safe workforce, our people are the heart of our business. Utilizing your leadership skills, you will build, inspire, and develop your team to deliver the best service for our customers.

You must be present with your team and be a fantastic communicator. You will draw on your operational experience to ensure all standards, especially safety and security, are adhered to in our fast-paced environment. You’ll be financially astute, a strategic thinker and enjoy building positive working relationships with everyone around you including other airport teams and customers.

Following safety, security, and airline-specific procedures, you’ll put our people, our customers – and their customers, at the heart of everything you do.

What is in it for you?

Firstly, you will be working for the worlds’ largest aviation services provider (by number of countries) and with some of the most prestigious airlines in the industry. You will have the opportunity to shape and develop the team around you, ensuring you have the best team of experts in their field. 

In addition, we’ll offer travel concessions, medical and dental benefits, company matched Registered Retirement Saving Plan (RRSP) contribution, industry leading terms and conditions and full support and training throughout your career journey with us. 

What’s next?

If all of the above has got you excited and you want to join Menzies Aviation, please hit the apply button!

About Us….

People. Passion. Pride. This is what has driven our teams since 1833.

We have been evolving as business since 1833 and have developed to become a critical partner in the global aviation industry, providing air cargo services, fuel services and ground services at airports on six continents.

That’s the big picture – but at the heart of our business is our people. Whether serving customers landside or airside, above or below the wing, we’re passionate about what we do and take great pride in delivering the best service for our customers.

Safety and security are our highest priority. We have a duty of care to look after each other, our customers, and their customers. Not only that but we truly care about the communities where will live and operate.

For Further Information See Job Description Below

******************************************************************************

Ramp Manager

Reports to: Ramp Manager

Location: Orlando, Florida | MCO                       

Overview 

As a Menzies Aviation Ramp Manager, you will be responsible for proactively monitoring the work of assigned employees to ensure that customer satisfaction, safety, security, quality and employee relations meet or exceed standards. This individual maintains and controls all required aspects of the operation in accordance with the corporate security program and TSA legislation. As well as ensuring that the company audit requirements are always undertaken to ensure continuity and compliance. The Ramp Manager will also direct and coordinate activities in providing baggage and ramp loading operations.                       

Main accountabilities include:  

Reviews reports and records to ascertain data required for planning department operations. Directs and coordinates all air carrier loading and handling functions and ensures workers and equipment are available when and where they are needed. Investigates causes of accidents and recommends safety measures for preventing further occurrences. Communicates required information to other managers, supervisors, and departments. Able to meet the Station’s attendance standards. Assist in the baggage handling area. Conduct shift briefings to ensure staff is organized and informed. Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags. Operate motorized equipment. Operate various pieces of ground support equipment. Required to attend the mandatory training imposed by the Company and Airlines as per job role. Complete shift reports and sign timecards. Assist in the preparation of performance evaluation forms. Prepare disciplinary incident and or termination reports. Some responsibilities may include interviewing, hiring, and training employees; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems as needed for violations of company policy. Full accountability to the Station Director for Health & Safety issues, operational and financial performance. Routine liaison with customer representatives. Liaison with internal and external customers and agencies. Producing routine reports. Supporting the development of the business units with accurate and timely project work. Leading the station equipment planning cycle. Ensuring compliance with all internal and external operational and administrative requirements.  All Other duties as assigned.                     

Safety, Security and Compliance

All employees have a responsibility and duty whilst at work to:

Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work. Fully versed on International Aviation Safety and Security standards and passionate about promoting them within the organization. Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons. Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety. Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual. Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures. Fully understand the company health and safety policy. Attend training courses as may be arranged by the Company.

Qualifications and Experience

Management experience in the Airport Ground Handling business. A proven track record in managing a business unit. Experience in budgeting and financial management. Experience in operational planning and resource allocation. A working knowledge of GSE maintenance issues. Understanding of the wider airport operational environment. Experience and understanding of the commercial issues in aviation. Experience of Health and Safety management. Must be 18 years of age or older. Possess valid US driver's license with a clean driving record. Pass pre-employment drug screen and physical test. Ability to proficiently read, write and speak English. Must be comfortable lifting 70lbs repetitively. Must be comfortable working in all weather conditions. Must be available and flexible to work variable shifts including weekends and holidays. Pass FBI background and obtain US Customs Seal. To report any significant deficiency in our products, materials, and documents. Has the duty to suggest any improvements to working practices especially those relating to Safety and security. Must have read and signed the Station Quality Manual, Emergency Response Procedures Manual, and the Station Security Manual. Prior Ramp/Airline experience required.

Benefits

Advancement Opportunities Three Health Plans through Meritain Health that offer a variety of coverage Two Dental Plans through Delta Dental Vision Insurance Plan through Met Life Vision Paid Vacation Accident Coverage Plan Critical Illness Coverage Plan Hospital Indemnity Coverage Plan Company Paid Employee Basic Life and AD&D Insurance $20,000. Voluntary Life and AD&D Insurance Voluntary Short-Term and Long-Term Disability Insurance 401K Savings Plan Employee Assistance Program Prepaid Legal Coverage Plan Identity Theft Protection Plan Pet Discount Coverage and Pet Insurance Plan Uniform Provided

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may regularly work in outside weather conditions. The employee frequently works near moving mechanical parts, high voltages and high hydraulic/pneumatic pressures. The employee is also frequently exposed to very loud noise levels, fumes or airborne particles and hazardous substances, materials or waste.  The employee occasionally works in high, precarious places.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls; reach with arms, climb or balance; and talk or hear.

Other tasks include digging and shoveling, such as snow removal around equipment and office. Employee may also engage in debris removal which involves lifting, bending and stooping. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 70 pounds.