Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

The Quote to Cash Program Leader will be responsible for the transformational improvement in wing-to-wing fulfilment for the Order-to-Cash Value Stream globally, specializing in the Quote to Order and the Invoice to Cash portions of the process with a strong emphasis on business operations. Reporting to the Continuous Improvement Director, the individual will develop and execute the strategy to reduce cycle time across the business processes, with significant attention to the customer experience and operational costs.

Reports to: Continuous Improvement Director - Global Supply Chain

Location: Preferred location North America or Europe

Roles & Responsibilities:

The candidate will work across Supply Chain, IT, Finance, Commercial, Legal, and Product Line Leadership to develop and execute the Continuous Improvement strategic roadmap, including:Lead and inspire a high-performing team fostering a positive, diverse, and inclusive environment. Encouraging growth, innovation, and professional developmentExecute and evolve the program roadmap from a process and organizational standpoint, ensuring alignment to business strategyBuild and maintain strong stakeholder relationships across regions/functionsAct as a change agent, systematically driving continuous improvement and change management, setting the pace of change while maintaining team morale and ensuring successful adoption of new processesLeverage dedicated and supporting functional support to achieve business objectives tied to roadmap, instituting metrics to show process controlImprove cycle-time for fulfilment, with particular attention to data needed for streamlined order entry and efficient cash recognitionDevelop KPIs, metrics, and reporting to drive execution, process uniformity, and improvementEngage teams and partner with other stream leaders to identify cross-functional opportunitiesBuild and maintain strong stakeholder relationships across regions/functionsExperience leading Lean Six Sigma and process improvement initiatives is highly desiredStrong understanding of cash application, disputes processing, and AR is needed

Qualifications

Qualifications:

Bachelor's degree in Engineering or related field4+ years' experience in the water treatment, products industry10+ years' experience in Supply Chain, Sales, Customer Service, Finance, or relatedExperience in Continuous Improvement, Operational ExcellenceMinimum 2 years of SAP experienceFluent in English

Preferred Skills:

Extensive business operations experience (Customer Care, Commercial, and AR departments)Proven experience driving process improvements using Lean Six Sigma methodologiesKnowledge of digital technologies from a functional standpointProven ability to lead and influence global teams in a matrix organizationExperience leading complex transformation projectsMature executive presence and ability to influence at different levels of the organizationAbility to translate strategy into operational objectivesExcellent facilitation, communication, and presentation skillsStrong analytical, quantitative, and problem-solving abilitiesCultural awareness and ability to adapt style to different normsProven ability to lead diverse, cross-functional teamsStrong business acumen and financial management skillsKnowledge of cash collection, cash application, disputes processingExperience with ITO and master data management processesSalary: $119,000-$131,000

Additional Information

All your information will be kept confidential according to EEO guidelines.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.