**Description** **This position is responsible to meet the goals and objectives of the organization by analyzing process reports and troubleshooting problems to correct quality issues. Manage/develop and lead the team, along with management to oversee the execution of Quality processes, policies and programs.** **Essential Duties and Tasks** + Support Quality Management in ensuring the Quality Management System (ISO) is being followed. + Work in conjunction with Manufacturing Management to ensure manufacturing and Quality Assurance procedures are being performed. + Responsible for ensuring that all quality personnel are trained to perform their respective job functions. + Responsible to direct the work and supporting Team Leaders & Lab Technicians. + Participate in the establishment of quality specifications. + Support all activities associated with external audits. + Support customer complaint and reject process to ensure accurate root cause analysis, timely response, and determination and implementation of corrective actions. + Monitor site quality metrics and work with management to develop counter measures as needed. + Work with manufacturing to ensure product conformance through documented process monitoring and process controls methods. + All other duties as assigned. **Qualifications, Education and Experience** + Associate’s degree and or Bachelor’s degree a plus. + Minimum of 1 year of supervisory experience. + A minimum of 3 years of experience in quality control in a manufacturing environment. + Solid working knowledge of quality processes and related manufacturing. + Experience using Microsoft Office Suite (Word, Excel, Power Point), Visio, Teams and Outlook. + Maintains strict confidentiality and protects privacy of confidential/sensitive information. + Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines. + Ability to communicate effectively (verbal, written, and presentations. + Proactive; exercises sound judgment and decision making; able to identify problems and needs and develop solutions and/or options. + Self-confident, self-motivated professional who thrives in a challenging, fast-paced environment. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor. **Job Category:** Quality Full-Time