This role provides leadership and direction to both the Quality and Operations Teams regarding process effectiveness/efficiency, conformance to documented standards, and quality of operations output to meet or exceed customer requirements. This role leads the development and oversees the execution of product/process auditing plans to ensure compliance to all customer/regulatory requirements, and to continuously improve department and site-level performance metrics/KPIs. 

 

Your Task:  

 

Oversee allocation of resources in coordination of Quality Team auditing activities.  

Administer daily tasks for Quality Department personnel 

Plan for manpower coverage daily/weekly to ensure all areas are properly staffed in accordance with Operations plan, including overtime, weekend, and holiday scheduling. 

Responsible for effectiveness of trouble shooting, RCCA, SPC analysis, and other process improvements to the Quality Team. 

Develop (P/D)FMEAs/Control Plans as applicable. 

Coordination and execution of Document Control activities at the site level. 

Ensure positive customer/supplier communication and relationships through interpersonal skills and application of depth of knowledge of program requirements. 

Lead cross-functional meetings and facilitate teams for execution of auditing and other quality department activities. 

Train Team Members on audit procedures, ensure audits are performed as scheduled. 

Provide leadership and decision-making abilities as a liaison to Operations team. 

Follow-up and accountability/coordination/problem-solving for corrective actions and internal audits. 

Communication, tracking, and data analysis of audit discrepancies. 

Response and reaction plan for escalations from Internal/External Customers/Operations Team and other departments as needed. 

Drive improvement plans relating to effectiveness/efficiency of Operation and Quality functions. 

Assists with Internal Audit scheduling, planning, and execution and assist with customer communications as needed. 

Provide Quality department representation/leadership to Operations Team. 

Identify needs and initiate creation of process documentation, including but not limited to, Work Instructions, PFMEAs, Control Plans, and Standard Work. 

Lead plant-wide efforts on continuous improvement/waste reduction/problem solving through task force (jishuken). 

Communicate potential problems to internal and external customers and make/implement recommendations for resolutions. 

Contribute and participate in the Quality Management System and the Environmental Management System to meet customer requirements and relevant international standards. 

Review and communicate Statistical Process Control (SPC) data; ensure action plans are in place where necessary. 

Ensure time management is properly managed/executed in the completion of all projects/duties. 

Assist with the needs of internal/external customers in addressing quality system requirements. 

Abide by all Corporate/site-specific polices including, but not limited to the following: Health and Safety, Quality and Environmental Systems, and Human Resources policies. 

 

Your Profile: 

Candidates with a BS degree Community College courses in Quality related discipline; Quality Assurance Certificate (ASQ) preferred. 

Minimum 2 years’ experience in Quality position in manufacturing industry or related field; 2 years of direct supervision of employees. Must have experience in high volume/high mix operations.  

Proficient in the understanding and use of Statistical process control (SPC). 

Proficient in Microsoft Excel and other Office programs/applications. 

Familiar with the Occupational Health and Safety Act and Regulations.  

High level of time management and demonstrated ability to lead a large team. 

Vast knowledge of ISO9001 quality standards and procedures 

Six Sigma background/experience desired 

Demonstrated success managing new initiatives while meeting operating and budgetary requirements. 

 

We Offer             

Medical, Dental, Vision, Life Insurance, and Disability Pay.  

401(k) with company matching up to 6%.  

Paid Time Off, including paid holidays.  

Flexible Spending Accounts.  

Voluntary benefits such as legal and financial assistance, pet insurance, and more.  

Employee Assistance Program.  

Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.  

Commuter benefits.  

Employee engagement activities.