What you will enjoy doing

Customer Service

Responsible for the handling of all customer complaints Implements and executes analysis via professional problem solving tools Follows up on corrective and preventive actions incl. submission to the customer Prepares the monthly customer complain reports

Quality Assurance & Control

Supervises quality assurance/control process from incoming to finished goods Supervises of QA/QC core functions: measure, record and report dimensional, functional and visual attributes as per specified requirements Monitors data analysis and control (TIG/CAQ) Creates and manages quality relevant specifications such as inspection plans, specifications, drawings and packaging instructions including its review Assist to maintain customer approved color samples for each SKU Defines internal specification limits in collaboration with production department Coordinates with the related departments trials and evaluations Responsible for the handling of all internal complaints (Non conformity records = NCR) Supervises of outsourced testing and calibration activities Prepare reporting in the customer complains handling tool (CCH tool) Maintaining all Lab. Equipment in original working conditions.

Safety Awareness

Active implementation of safety concept in compliance the local regulations

People management

Executes quality meetings Plans, directs and assigns duties of quality personnel Ensures efficient communication (internal and external) Prepares shift schedules  via maintaining a skill level balance on all shifts Assesses training needs of staff and ensures execution of training Prepares the monthly Quality Performance report “KPI” Reports the QA Key figures in eMis for monthly closing Representation of Q team during operation meeting incl. relevant KPI updates What makes you great

Education/ Professional Qualifications

Bachelor degree in Engineering or Chemistry field with quality background Further qualifications/certifications in the quality field are considered a plus

Experience

Experience in plastics blow molding or injection molding 3 or more years of hands-on experience in a similar position 3 or more years' experience in a management position in quality, preferably within plastics industry Experience in quality lab equipment handling, chemical measurements etc. Experience in assisting quality system audits and reports as well as the needed actions to meet the audited targets Usage of statistical analyzes

Qualifications/ Skills/

Personal Competencies

Very good knowledge in MS office (Excel, Word, Power Point) Excellent analytical, numerical and statistical Strong supervision skills and ability to motivate people Must have a strong personality and quality oriented mindset Excellent communication skills in verbal and written English Ability to work as part of a team Bend and stand in difficult positions up to 12 hours High level of energy Flexibility It is required to act in a safe and environmentally responsible manner at all times by adhering to all ALPLA policies and procedures and Safety Standards Fit to company culture in terms of punctuality, attitude, responsibility, department integration, personnel respect, strictness, accuracy and H&S standards What you can expect working with us A modern, familiar and international working environment in a stable and continuously growing company Be part of a young and dynamic team Possibility of working independently in a defined area of responsibilities