Job Summary:

To enhance organisational effectiveness through quality auditing and communicating results as well as analysing and enhancing processes and supporting the various QMS projects.

 

Key Responsibilities and Deliverables:

 

Audit Support and Oversight

 

Liaise with Merchandisers/Field Marketers countrywide in order to obtain quality audit information  

Conduct audits with regards to compliance with respective to Quality Management Systems Ensure accuracy of auditing data Report on compliance and providing feedback and possible solutions to management Perform ad hoc projects as a result of needs identified through quality audits Identify improvements and more details to audit based on current audits

 

Analysis and Enhancement of Processes

Maintain, implement and monitor effective and efficient measurement processes according to  the business quality standards Analyse identified processes and investigate possible improvements (within defined parameters)

 

 

Project Support and Communication

 

Support the function of ensuring that all stakeholders understand the purpose and the results of each project 

Communicate improvement implementation steps to relevant stakeholders

Receive and respond to emails

Take co-responsibility for ensuring all stakeholders understand the purpose and the results of  quality audits and projects

Regularly meet with manager regarding work schedules