Heartland Food Products Group is a global leader in the consumer packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, coffee creamers and liquid water enhancers. We manufacture and market Splenda, the #1 brand in the low calorie sweetener category and the most recognized in the world. We make coffee, tea and water taste better and help people live happier, healthier and longer lives by making it easy to reduce sugar.

We offer an excellent compensation and benefits package. Come grow with us!

 

This role is not a remote opportunity, it is on-site at our Manufacturing Plant in Indianapolis, Indiana. 

Scope:

The Quality Assurance Manager is responsible for ensuring products produced in each plant meet the standards set by Heartland Food Products Group and regulatory authorities.  The role ensures alignment of the quality systems between the plants, while ensuring the highest level of commitment to Safe Quality Food in order to provide assurance that all products have been produced, prepared and handled according to the standards of Heartland Food Products Group, SQF and Regulatory Authorities. This position actively participates in training and continuous improvement projects.

 

Essential Duties and Key Responsibilities:

Assure regulatory compliance, adherence to GMPs and an effective food safety program.  Factory leadership for regulatory interactions.Ensure implementation of the plant quality systems in alignment with corporate guidance. Via the Plant Quality Supervisors, standardize the approach to the implementation and maintenance of the Plant Quality Programs including the development, implementation and maintenance of the Quality Monitoring SchemesSupports daily operations, focusing on delivering business, customer and consumer expectations, at the right cost and on time and in fullCompile and review data for Customer complaint trends and deviations followed by reporting execution of corrective and preventative measures (CAPA).Identify root cause in quality, production and other areas as needed to reduce or eliminate deviations.Collaborate with others in the company to improve the quality of the products while implementing methods for reducing the costProvide support for all internal and external audit activities.Develop, revise and initiate standards and methods for inspection, sampling, testing and evaluation as part of continuous improvement initiatives.Provide leadership in maintaining effective communication between the Quality and Production departments through collaboration with the Plant Managers. Assist with the creation of succession and development plans for the plant quality team.Develop and Maintain SOPs to support the company’s quality systems.Active member of the factory HACCP and Food Safety teams.All other duties as assigned.

Qualifications

Bachelor’s degree in Food Science, Microbiology, Chemical Engineer, or related field is preferred5 + years of food processing experience required; at least 6 years in a manufacturing environment under FDA and HACCP preferredFood plant sanitation experience is preferred.Comprehensive experience with SQF Code, FDA Rules and RegulationsBe a Critical thinker, has experience with process improvement but is also results-orientedMust have the ability to communicate effectively at all levelsDemonstrated ability to lead and develop team with direct and indirect reporting Analytical skills and demonstrated problem solving/corrective action/resolution skillsMust be able to work independently and have strong demonstrated leadership, interpersonal and self-initiative skillsAbility to develop and implement strategic objectivesSelf-motivation and ability to work with people at all levels of the organizationMust work successfully with cross functional departments within and outside the organization and build effective relationshipsExcellent organizational and project management skills a mustMicrosoft Office Suite

Physical Demands:

Must be able to physically perform the functions of climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motionsMust be able to work seated using a computer and phone for long periods of time.Must be able to work extended hours, such as daily overtime and an occasional weekendMust possess visual acuity to document company recordsContinuous walking throughout plant and distribution center.Lifting up to 40 pounds

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