**About Us** We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.  We are a sustainable company engaged to the values of Excellence, Innovation, Collaboration, Respect and Responsibility. We seek professionals who share our vision of creating sustainable solutions that improve lives and protect the planet, today and for future generations. We are looking for your talent, join our team and start your journey today! **Activities** **Comply with quality, ethics, safety, and productivity standards in a disciplined manner and promote an optimal level of work and continuous improvement.** **Ensure that:** + Customer complaints / corrective actions are addressed in a timely manner to ensure that customer satisfaction is impacted as little as possible and to ensure that external quality levels improve year after year in a steady manner. + Quality leadership is exercised and ensures the effective participation of the various departments in the resolution of customer complaints and the 8D methodology is followed appropriately . + The failure analysis of the products returned by the customer is carried out in a timely and effective manner. + Measurement of internal quality (rework and scrap) is carried out so that projects for improvement are identified and led to improvement projects. + The product tests contemplated in the annual testing program were carried out in a timely manner. + Control plans are prepared and monitored to ensure that the quality of the product is achieved and preserved at all stages of the process. + Assure that the product meets the customer's specifications, through quality inspection the product from its reception to being shipped. + Champion of the Six Sigma program. + Coordinate that the metrology and calibration program is carried out in a timely and effective manner. + Coordinate quality audits by customers, certification of the quality management system and, if necessary, those required by organizations such as ASME, PED/UKCA, CSA, UL, etc. + Coordinate the support of Supplier Quality Engineers (SQE) staff for the development, evaluation, and improvement of the supplier base. **Requirements** + Implementation of ISO 9001 quality system. + Experience in conducting first and second party audits. + Experience in problem solving methods, such as 8 Disciplines, DMAIC, PDCA, etc. + Knowledge of statistical techniques and their application, for example 7 tools, DOE, ANOVA, Regression Analysis, Hypothesis Testing. + Six Sigma. + Previous experience as a Leader, Manager or Quality Management of at least 3 years. + English 90% **Education** + Industrial, Chemical or Mechanical Engineering degree. Master in quality or business administration preferable. **Skills** + Leadership. + Proactive. + Analysis and Synthesis. + Negotiation with other departments in benefit of the company and customers. + Ease of speaking and presenting in public or customers (in Spanish and English). + Skills to prepare presentations effectively. **Our Commitment to Our People** Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! **Our Commitment to Diversity, Equity & Inclusion** At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live. **Equal Opportunity Employer** Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, or disability. We are committed to providing a workplace free of any discrimination or harassment. **No calls or agency requests please.** With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.