About Rising Ground
Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City.
TITLE: Quality Management Analyst
DEPARTMENT: Performance Evaluation and Monitoring Department (PEM)
SUMMARY:The Quality Management Analyst will assist in coordinating all quality management related protocols. They will assist the Director of Quality Management in leading the quality management process through supports in creating and implementing corrective actions and improvement plans. They will assist in completing the internal process for facility reviews, and with collecting, coding, imputing, verifying and monitoring data for the Residential Treatment Center (RTC) residential program. The role of the QM Analyst is to ensure that programs are meeting compliance standards and to assist them with their continuous quality improvement and outcomes processes.
Responsibilities
DESCRIPTION OF DUTIES: Perform internal audits and case record reviewsAssist with the development and updating of instruments used to measure programmatic goals and outcomesProcess and input data as needed through various internal and external data collection and reporting systemsAssist departments in reporting and determination of outcomes through the Monthly Quality Improvement Compliance MeetingMake site visits and inspections of all locations in which children reside and from which children and families are servedEnsure timely submission of Corrective Action Plans, internally and to external monitoring agenciesAssist and guide programs with creating protocols and proceduresCollaboration with external monitoring and accreditation agenciesOther administrative duties as assigned Qualifications REQUIREMENTS / QUALIFICATIONS:BA/BS required in Social Work or related human services, Master’s Degree preferred field or equivalent. Must have ability to analyze and manipulate data Must have working knowledge of computer applications, preferably highly skilled with ExcelMust have commitment to enhancing the level of service delivery provided to persons supportedMust be able to write reports from database information. Excellent organizational & interpersonal skills Good verbal /written communication skillsFamiliarity with NYSED, OCFS, DOH, DYCD guidelines helpful.
SALARY - $60,000 - $65,000
Additional Requirements:
· Authorized to work in the U.S.
· Ability to work in-person in New York City (NY) for at least 3 days or more per week.
· Ability to travel to other Rising Ground sites (if required)
Our Commitment to Diversity, Fairness, and Belonging
Rising Ground is comprised of unique and valued individuals who together make the organization effective in assisting the children, adults and families who come to us for support. We believe that only when all employees contribute fully as their true selves can Rising Ground's true strength, vision, and values come to fruition. We recognize the ubiquitous social biases and structures that impact and shape the experiences of all people, including our own staff and people supported. Among the many biases present in our society that shape our personal and professional experiences race, gender, sexual orientation, and gender expression are all factors that can present hurdles. As such, Rising Ground is committed to being an anti-racist and inclusive organization that will actively strive to overcome both systemic and interpersonal biases that perpetuate oppression.
Equal Employment Opportunity Statement
It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all
employees and applicants for employment without unlawful discrimination as to an individual’s
perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender
identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or
veteran status in all employment decisions, including but not limited to recruitment, hiring,
compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.