We are immediately hiring in Rochester! Join us at Easterseals NY for an exciting career as a Quality Improvement Specialist at the Kessler Center. Salary Range: $20-23/hr. Position Summary: Quality Improvement Specialist participate in a team approach, to implement corrective action, individual protections, and safeguards to address root cause issues and potential deficiencies discovered through the investigative process. Essential Job Functions: + Provide direct supervision to individuals in accordance with the treatment plan. + Participate in a team approach to implement corrective action, individual protections, and safeguards to address root cause issues and potential deficiencies discovered through the investigative process. + Document investigations in a systematic manner and make regulatory recommendations to ensure the requirements of program procedures. + Provide training and conduct verification assessments to ensure quality of services, systems maintenance, and processes compliance according to State certification/licensing standards, agency policies, other governing agencies guidelines, and contractual obligations. + Manage projects to ensure that they are completed within the required time schedule, as required per Agency Policy. + Conduct internal audits and observation to assist and support program services to prepare for regulatory audits. + Prepare investigation statistics and trending reports, as requested. + Utilize trend data to develop quality services and enhance staff performance + Work within a team approach to develop and implement best practices for compliance. + Conduct, coordinate, write, track, and manage investigations per regulatory procedures + Assist with onboarding and training of new employees and in annual trainings. Education and Experience: + Bachelor’s degree in Social Work, Management, Human Services, or a related field. + Two (2) years of experience working with individuals with disabilities. + Knowledge of Intermediate Care Facility (ICF) Regulations is preferred. + Must be able to work occasional weekend and evening hours as well as the ability to provide weekend and evening on-call services, on a rotating schedule. + Valid driver’s license and reliable transportation. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Equal Opportunity Employer #EASTERSEALSNYROCH Mission: Easterseals New York's mission is to spread help, hope and answers-http://www.easterseals.com/newyork/our-programs/ Easterseals is a standard-bearer for creating equity and access for people with disabilities and other barriers to long term self-sufficiency. For 100 years, Easterseals has been an indispensable resource for people and families living with disabilities. Throughout all life's moments -- from the extraordinary to the ordinary and everything in between -- Easterseals is here to help people and families realize and reach for their full potential.