Quality Engineering Lead We are looking for a talented, experienced Quality Engineering leader with leadership/communication skills. The Quality Engineering Lead is responsible to build core software QA practice, including building, maintaining and executing testing strategy, defining and deriving metrics and outcomes. They will work alongside QA engineers providing leadership and guidance to the QA engineers in designing and documenting test cases, manual test execution, and contributing to test planning and test report documentation. Responsibilities: + Implement and enforce QA and QC standards, policies, and procedures; + Ensure the QE team designs, implements, and maintains comprehensive test plan/test cases; review test results to ensure they meet established standards or adjust improve results; + Collaborate with developers to improve overall product quality by emphasizing defect prevention throughout the development process; + Provide testing strategy and leadership including the implementation of automated testing frameworks + Develop and execute formal test plan for both manual and automated test solutions for validation and accreditations + Work closely with the development team to understand ongoing software changes, define acceptance criteria, derive release testing requirements, validate changes, and update test procedures. Perform manual exploratory testing during development operations + Provide technical expertise and ownership in diagnosis and resolution of issues, including determination and provision of workaround solution or escalation to service owners + Identify potential risks associated with new releases + Collaborate closely with key stakeholders to explain and verify defects, communicate critical issues and status updates in a timely manner + Provide coaching and guidance to the QA team on best practices + Participate in sprint planning, standup meetings and retrospectives to ensure alignment and process improvements + Other duties as assigned Qualifications: + 8+ years of software QA End to End experience + Demonstrated leadership qualities + Strong Knowledge of software QA concepts and methodology with phenomenal attention to detail and a passion for quality + Exposure to development or test automation tools/frameworks, experience developing automation frameworks and test suites + Bachelor’s Degree in Computer Science or equivalent + Internal and external client-focused attitude with excellent communication skills + Excellent analytical, organizational, and problem-solving skills + High level of self-initiate and self-motivation with Strong interpersonal and technical skills. Salary range for this position is included in accordance with current state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, experience, and performance in the role. Base Salary Range: $100,000 - $160,000 What Makes Applause a Great Place to Work Applause is a world leader in digital quality testing. Since 2007, Applause has been the driving force in testing and digital quality innovation. Our expertise continues to help leading brands deliver quality digital products to their customers. Utilizing the skills of 1.5+ million testers in more than 200 countries and territories, Applause helps the world’s leading brands to deliver quality digital products and experiences to their customers on a global scale. With insightful, actionable testing results that can directly inform go/no go release decisions, we enable our customers to release digital products and experiences better, faster and with confidence. At Applause, living our core values - In it Together, Be Accountable, Create Value for Our Customers, Celebrate Authenticity, and Crush Your Goals - informs our choices as individuals, as teammates and in our everyday interactions with customers. Our values help to keep us on track to deliver the best outcomes, and to be the very best team we can. Embracing a culture of respect, authenticity and inclusion, we value and celebrate diversity. Together as one Applause Nation, we strive to enable professional opportunities for all employees. Please visit https://www.applause.com/life-at-applause to learn more about the employee experience at Applause Nation! Applause is a place where everyone belongs and where we believe everyone deserves the exceptional. Since our founding, we have continued to celebrate diversity and are committed to creating an inclusive environment. If you believe you require a reasonable accommodation under any of the legally protected characteristics, please click here to complete an accommodation request. Please note Applause will only review requests for applications that have been submitted. We will review your qualifications and follow up with you regarding your request if your qualifications meet our current needs. #LI-OB1