**At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.** We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: **Client. Team. Win. Innovate.** We actively look for prospects who: • Are passionate about client success. • Enjoy collaborating with others. • Strive to exceed expectations. • Move boldly in the quest for superior and best in market solutions. **Job Description:** As a **Quality Engineer** supporting SendTech at Pitney Bowes, you will be responsible for driving innovation, ensuring compliance and audit requirements are met, developing or updating dashboards for quality reporting purposes, and provide tactical support addressing day-to-day issues. This is an on-site position working Monday - Friday, 7:30 am - 4:00 pm* in the Pitney Bowes **Whitestown, IN** facility. The wage range for this position is $76000 to $100000 / annually with the actual pay dependent on your skills and experience as they relate to the job requirements and the location where you will be performing the job. **You are:** + A passionate Quality engineer who can deliver quality insights, troubleshoot mechanical machines and ensure quality assurance + A forward thinker who acts with purposefulness and speed and is committed to championing new ideas and creativity while using positivity to build a winning team + Someone who values process-oriented, structured, and stable work environments + Motivated by achievement in the face of tough obstacles + Highly adaptable and thrive in an agile environment **You will:** + Support investigation of supplier/in-house quality problems and coordinate implementation of effective and timely resolutions + Communicate supplier part quality issues identified on the line and MRB meetings + Coordinate containment activities to minimize supplied part quality impact to the plants + Conduct data analysis for defects, manage relevant KPIs, and create reports/dashboards in Power BI or equivalent + Track and support quality of outgoing products in the field and client-facing metrics as needed + Assist with training/providing feedback to co-workers and production personnel as needed based on test findings + Work with plant quality to collect data at the testing station and provide inputs as needed to take corrective/preventative actions and create a robust quality process + Be a champion of continuous improvement using Lean Six Sigma methods and statistical tools + Support ISO9001 and other regulatory compliance requirements as needed + Work with the Plant Quality manager to close out QN, CAPAs, and other quality issues in a timely manner + Act as the SME and become the interface between production and quality, along with communicating production challenges and solutions + Work under minimal supervision, prioritizing workload, and interfacing with multiple personnel and departments **Your background:** As a Quality Engineer, you have: + A Bachelor’s degree in engineering or equivalent experience + 1-5 years’ experience in Quality; preferably manufacturing background + Six Sigma and/ or ASQ Certification + Experience with BI tools such as PowerBI or Tableau + Knowledge of statistical quality control techniques + Knowledge of manufacturing and assembly plant processes + Preferred experience with Pitney Bowes products, especially Mail insertion + Experience in troubleshooting mechanical, electrical, and high-level systemic issues + Familiarity with Microsoft operating systems, including the Microsoft Office suite (Outlook, Excel, Word), and knowledge of 0365 (SAP knowledge is a plus) + Strong oral and written communication skills + Ability to read and interpret blueprints, specifications, and documented requirements + The ability to perform mechanical inspections, ranging from simple checks to first-article layouts of complex parts + The ability to walk/stand for extended periods of time and lift to 50 pounds **Our Team:** SendTech Solutions offers physical and digital mailing and shipping technology solutions, financing, services, supplies and other applications for small and medium businesses, retail, enterprise, and government clients around the world to help simplify and save on the sending, tracking and receiving of letters, parcels and flats. Check out our mail stations: SendPro Series C&P, DI2000 and our newest product/service-Smart Lockers. Machines for automating the insertion of mail into envelopes, opening mail, creating/printing documents, and shredding office documents. + SendPro MailCenter- Mailing & Shipping Postage Meter + PitneyShip Cube + Smart Lockers **We will:** • Provide the opportunity to grow and develop your career • Offer an inclusive environment that encourages diverse perspectives and ideas • Deliver challenging and unique opportunities to contribute to the success of a transforming organization • Offer comprehensive benefits globally (PB Live Well (https://careers.pitneybowes.com/global/en/pb-live-well) ) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **Women / Minorities / Veterans /** **LGBTQ+ /** **Individuals** **with Disabilities** **are encouraged to apply.** All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.  Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace. Women/Men/Veterans/Individuals with Disabilities/LGBTQ are encouraged to apply. All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.