Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

Job Title:         Quality Systems Co-ordinator

Reports to:      Quality Manager 

 

Job Purpose

Working within a fast-paced environment the job holder will work with the Quality Manager and Assistant Quality Manager providing support to the Quality Assurance department on day-to-day tasks. Working with the Quality Manager and the Assistant QM, the job holder will administrate the Quality system in Q-Pulse and support as appropriate customer quality queries, as well as manage the internal communications to the Management team.

 

Role Responsibilities

Creating and updating various reports – daily/weekly/monthlyProvide data to Business Manager and SalesRespond to customer day to day queriesRaising and reporting Internal and External Deviations in Q-PulseSupporting Customer audits as requestedUpdating and administrating Procedures in Q-PulseWorking with the Management Team and Customer Services Progress chasing – CAPA’s, OFI’sInvestigation of customer queriesDecisions on quality in absence of Quality Manager or Assistant Quality ManagerEnsure audit actions are completed and uploaded to Q-PulseActively attend Continuous Improvement meetings – produce presentation and minutes (Including 8D and ERR)Manage the Internal CAPA system, communicate overdue to management teamManage the Internal Calibration systemProvide support for Deviation analysis (QC testing/Laboratory as appropriate)Group support for Food-Safety activities (As applicable by site)Work with EU Food Safety Manager to coordinate process of using new raw materialsSupport with generating DOC´s and maintaining updated document files

 

Quality System 

All functions to be carried out in accordance with Westrock Global Quality Management System including Quality Policy, Manual & relevant Standard Operating Procedures and Works Instructions.Work with Quality Manager to ensure that all aspects of the relevant standards are integrated into the Quality system.

 

Knowledge, Skills, Experience  

Ability to operate Microsoft Excel/Word (Creating graphs/WI/Process Maps)Eye for detailQuality Conscious Communication skills