Job Summary

Job Description

What is the Opportunity?

The Quality Control (QC) function is key to the overall success of the Governance, Risk and Controls (GRC) Office at the Bank. The Quality Control Review (QCR) process evaluates Regulatory Issue Closure Packages throughout the Regulatory Issue Remediation Lifecycle to ensure that evidence/artifacts submitted demonstrating remediation are consistent with the commitments made by management.

The QC team works with stakeholders to ensure all necessary artifacts are gathered, review provided documentation to ensure completeness (no missing deliverables/artifacts), organization (closure package submission requirements are followed), and uniformity (proper use of standard GRC Closure templates), and support finalization of Regulatory Issue Closure Packages for ultimate delivery to Internal Audit and/or regulators.

The GRC Quality Control Supervisor is a key strategic and integral role for the overall success of the GRC. This role is responsible for overseeing, coordinating and operationalizing the Quality Control function, including, but not limited to: setting the standards for the packaging of Regulatory Issue remediation evidence, developing and maintaining QCR processes, and ensuring the consistency, accuracy, and thoroughness of all QC deliverables and outputs.

What will you do?

Responsible for performing and leading teams to conduct Quality Control Reviews (QCR) of Regulatory Issue remediation artifacts, including but not limited to; reviewing, challenging, and verifying the completeness, organization, and uniformity of evidence supporting management’s commitments

Responsible for implementing end-to-end processes and procedures for the QC function and QCR of Closure Packages

Develops and implements processes, tools and technologies that drive regulatory matter remediation quality control. Applies experience and seasoned knowledge, skills, and practices to perform a variety of governance, risk and control related assignments.

Accountable to support development of, and execute against, a detailed Quality Control plan, escalating risks, concerns, and roadblocks appropriately

Promote effective Quality Control (QC) awareness across all Lines of Business and the Three Lines of Defense through maintaining positive and collaborative relations with business executives and structured interactions with key stakeholders to discuss critical QCR outputs, and provide and solicit feedback.

Manage Quality Control activities related to regulatory submissions, including document approval and release

Support development, implementation, and continuous improvement of technology, tools, and templates that support Quality Control and reporting capabilities

Supports a high-performance environment by fostering an inclusive work environment, mentoring/coaching staff members, and enabling opportunities for them achieve development goals

Engages in supervisory duties and performance management

What do you need to succeed?

Bachelor's Degree or 10+ years of financial services / regulatory remediation work experience

Leadership experience preferred

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

Opportunities to do challenging work

Opportunities to building close relationships with clients

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

Drives RBC’s high performance culture

Enables collective achievement of our strategic goals

Generates sustainable shareholder returns and above market shareholder value

#LI - POST

#LI - Hybrid

Job Skills

Business Process Management (BPM), Governance Management, Leadership, Program Management, Quality Control (QC), Regulatory Remediation, Risk Management

Additional Job Details

Address:

8081 ARCO CORPORATE DRIVE:RALEIGH

City:

Raleigh

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

STRATEGY AND ADMINISTRATION

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-09-25

Application Deadline:

2024-11-30

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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