Job Description

To facilitate quality delivery and ensure adherence to quality standards across various business segments.

To ensure implementation of identified quality methodologies and improvement initiatives.

Hello Future Quality Assurance

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FNB Wealth and Investments, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

Facilitate quality delivery across the various teamsMonitor quality adherence and compliance to quality standardsEnsure implementation of identified quality methodologies and improvement initiativesDeploy the quality management tools

You will be an ideal candidate if you can:

Provide support and act as a feedback channel for quality issuesCommunicate quality initiativesProvide ongoing intelligence on customers and competitors using internal and external data sources i.e. monitor surveysOffer input into market analysis and segmentation

You will have access to:

Opportunities to network and collaborateA challenging working environmentOpportunities to innovate

We can be a match if you:

Continuously assess own performance, seek timely and clear feedback and request training where appropriate and neededAre adaptable, curious and willing to learnAre passionate in providing insightsAre able to thrive in a collaborative environmentAssist in aligning processes in the business and to ensure that this is in line with customers' expectationsIdentify possible risks in the area and come up with suitable action plans to ensure there are no loopholes in the process

Apply now if you are interested in taking the next step. We look forward to engaging with you!

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

14/02/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.