Quality Assurance Supervisor Department: Quality Location: Bridgeton, MO Start Your Application (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req\_id=3361269&source=3361269-CJB-0) COMPANY OVERVIEW: Balchem Corporation develops, manufactures, and markets specialty ingredients that improve and enhance the health and well-being of life on the planet, providing state-of-the-art solutions and the finest quality products for a range of industries worldwide. Our corporate headquarters is located in Montvale, New Jersey and we have a broad network of sales offices, manufacturing sites, and R&D centers, primarily located in the US and Europe. Founded in 1967, Balchem is a publicly traded company (NASDAQ - -BCPC-) with annual revenues over $900 million and a market cap exceeding $4.0 billion. The company consists of three business segments: Human Nutrition & Health; Animal Nutrition & Health; and Specialty Products. Balchem employs over 1,400 people worldwide who are engaged in diverse activities, committed to developing the company into global market leadership positions. To learn more about our dynamic, stable and growing company, visit www.balchem.com. POSITION SUMMARY: The Quality Assurance Supervisor is responsible for working with the site Operations & Warehouse team to ensure food safety, quality and efficiency of products manufactured the site. This person will take a lead role in ensuring that new products developed by the R&D team are commercialized into efficient production at the plant level. The person in this role will be a member of the site Food Safety Team, supporting Food Safety System risk assessment as well as development of specifications and defining operating quality checks that will ensure compliance to customer specification. The person in this role will continuously optimize the safety, quality, consistency and efficiency of existing products by applying statistical principles and analyzing data to understand process capability, then suggest and implement improvements. He/she will succeed through a knowledge of food science and the ability to analyze and interpret data, identify trends and develop ways to measurably improve processes. He/she will inspire trust through respecting employees and partners within and outside the organization, always doing the right thing while playing to win. ESSENTIAL FUNCTIONS: + Participates in internal and customer audits as needed. + Assures that products and processes follow regulatory requirements and the defined requirements of our customers. + Supports customer complaint resolution. + Keeps up to date on applicable regulations and pending changes in regulations. Communicates applicable regulations and changes to other departments as needed. + Provides technical assistance to other departments and customers as needed. + Works on special projects as needed. + Acts as Subject Matter Expert on production processes and Statistical Process Control + Performs other duties as requested by management staff. + Drives continuous improvement with management of customer complaints and internal holds (CAPA, root cause analysis, etc.) + Complies with all policies and procedures of the corporation + Assist in training plant personnel of all levels in operations, quality and R&D. + Must be able to back fill quality lab task as needed REQUIREMENTS: + Bachelor of Science Degree in Food Science or related discipline plus 3-5 years of related work experience. Applicable work experience may be considered in lieu of a degree. + Knowledge of FDA CFR regulations and international food regulations beneficial. + Computer proficiency should include MS Office suite, Minitab or similar Statistical software. + Proficient in analytical/ critical thinking & problem solving + Knowledge of experimental design, Statistical process control and lean manufacturing principles + Experience with Food Safety systems, liquid and dry processing systems preferred. + Continuous learning mindset. An effective communicator with the ability to influence without authority and present ideas to senior leadership in a compelling and data-based manner. + Willing to actively engage with operators and technicians to educate on best practices and explain why the nuance of their job is important. + The successful candidate must be able to work on their feet for extended periods of time. Will be required to lift and carry large boxes up several flights of stairs and throughout the building. May be working with hazardous chemicals. + Ability to apply critical thinking skills and a knowledge of food science to practical situations. + Has commonsense understanding to carry out instructions furnished in written, oral or diagram form. + Must be able to work independently - to plan and organize tasks and manage the workload. + Ability to deal with problems involving several variables in standardized situations. + Able to interpret customer requirements and government regulations and apply to products and processes. + This person can see the big picture as well as develop the tactical steps to achieve it. + Duties must be executed in a timely manner, so production personnel receive rapid feedback on product quality. + Perform other duties as assigned #IN Balchem is committed to a workplace culture that values and promotes diversity, inclusion, equal employment opportunities, and a work environment free of harassment and hostility. Start Your Application (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req\_id=3361269&source=3361269-CJB-0)