Overview

Hire Resolve is looking for a Quality Assurance Credit Manager on behalf of our client, a leading Financial Wellness Technology company in the Financial Services sector. This role offers an exciting opportunity to oversee Credit and Subscription Risk Management and Approvals, ensuring compliance with industry standards while driving operational excellence. The successful candidate will report directly to the Head of Operations and play a key role in maintaining and enhancing credit risk policies, processes, and team performance..

Responsibiltiies

Develop and enforce credit risk policies and procedures. Assess and monitor customer creditworthiness, setting appropriate credit limits. Manage credit control processes, including vetting, approvals, and risk assessments. Reconcile customer accounts and resolve discrepancies efficiently. Monitor and report on age analysis, ensuring adherence to company credit policies. Prepare and present monthly performance reports for senior management. Liaise with internal and external stakeholders, including auditors and legal teams. Supervise and mentor a team of QA Agents, fostering a high-performance culture. Audit all documents provided by consumers linked to credit or subscription applications. Ensure SLA targets between departments are met.

Requirements

Strong knowledge of credit control, quality assurance, and financial reporting. Excellent analytical and problem-solving skills with attention to detail. Leadership, communication, and negotiation skills. Ability to manage teams and work under pressure. Willingness to work long hours when required. Matric and a degree in Finance or Credit Risk Management. 5–7 years’ experience in corporate credit risk management. 5–8 years’ experience in credit vetting within the financial industry, with at least 3–5 years in a managerial role. Strong financial analysis and risk assessment skills related to credit applications. Proven leadership skills in managing high-performing teams. Strong analytical skills to assess financial risks and analyze credit data. Attention to detail in credit assessments, reconciliations, and financial reporting. Decision-making ability under pressure. Problem-solving mindset with a proactive approach. Integrity and professionalism with a commitment to ethical financial practices. Strategic thinking to align credit management strategies with overall business objectives.

Benefits

Market-related salary

Contact Hire Resolve for your next career-changing move today

Apply for this role today, contact Gustav Vogel at Hire Resolve or on LinkedIn You can also visit the Hire Resolve website: hireresolve.us or email us your CV: gustav.vogel@hireresolve.us Please use “Quality Assurance Credit Manager” as your subject line when applying via email

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise

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