A Quality & Reliability Engineer II uses their engineering skills to assist in issues related to the Quality of the product. This job also involves leveraging advanced technical skills to resolve issues related to the product to meet quality goals.
Responsibility Includes the Following Tasks
Validate new equipment, products, or processes. Prepare, execute and analyze data for IQ, OQ, PQ, SQ, TVM, and FMEAs protocols and reports.
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Train operators and engineers in validation activities.
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Investigate customer, supplier, and internal non-conformance complaints. Perform root cause investigations, determine corrective action, and verify effectiveness.
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Develop/analyze statistical data and product specifications to determine manufacturing quality standards.
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Approve customer drawings for use in manufacturing.
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Create and modify current procedures and instructions.
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Prepare/present technical Information and quality metrics to team members, customers and management.
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Serve as a professional liaison with external customers.
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Maintain working knowledge of government and industry quality assurance standards.
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Develop internal audits to ensure compliance with applicable standards/regulatory requirements and organizations and ISO.
Core Competencies
Technical Learning - Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge; does well in technical courses and seminars.
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Problem Solving- Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.
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Ethics and Values - Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.
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Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
Job Specific Knowledge, Skills and Abilities
Knowledge - NCMRs/CARs/CAPA, Customer Complaints per million, Quantity of returned product (RMAs), DPPM, DLPM.
Skills- Skills are the proficiency to perform a certain task.
Abilities- Abilities are an underlying, enduring trait useful for performing tasks (oral comprehension, understanding information and ideas).
Experience
1-2 years of experience in similar positions (Quality Engineer I). Quality leadership experience working in a manufacturing environment, ideally in a multi-national environment.
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Education
Bachelor’s Degree with a scientific or engineering emphasis.
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Professional Training & Certifications
CQE/CSSBB certification desirable.
Competencies Values: Integrity, Accountability, Inclusion, Innovation, Teamwork