Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.

How you will contribute

You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

Your specific process areaWorking in a shared service organizationBeing a good team player and influencing othersProcess design and mapping, and business requirement gathering experienceCommunicating effectively, applying interpersonal skills and taking initiative

More about this role

What you need to know about this position:

What extra ingredients you will bring:

Education / Certifications:

Job specific requirements:

Travel requirements:

Work schedule:

No Relocation support available

Business Unit Summary

Mondelēz International is the world’s largest chocolate, biscuit and candy maker, and the second largest gum maker. Our North American and U.S. headquarters are in East Hanover, New Jersey, about 25 miles outside of New York City. We have Canadian offices in Toronto and Montreal. We have a strong North American manufacturing presence where we make our well-loved snacks like Oreo cookies, belVita breakfast biscuits, Trident gum and Cadbury chocolates. Our East Hanover location also houses our global research and development center for our consumer-favorite cookie and cracker brands.

USA:

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

Canada:

If you are applying to a position in Canada, accommodations for applicants with disabilities or other grounds protected by human rights legislation are available upon request for candidates taking part in all aspects of the employment selection process. For all internal and external applicants who require accommodation in the recruitment and selection process please contact 847-943-5460 for assistance/support.

Job Type

Regular

Service Operations (Delivery)

Global Business Services