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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The Quality Administrator will support the Account Quality Lead in ensuring compliance with client procedures and cGxP regulations for JLL's IFM services. This role is crucial in maintaining the quality management system, handling documentation, and assisting with various administrative tasks to support the quality assurance process.
 

Key Responsibilities

Documentation Control:

Manage and organize quality-related documents in both physical and electronic formats

Maintain and update the SharePoint organization system for efficient document retrieval

Ensure proper archiving of quality records and documents

Quality System Support:

Assist in the implementation and maintenance of the JLL Life Sciences QMS at the account level

Support the development and revision of Standard Operating Procedures (SOPs), Work Instructions (WIs), and forms

Help maintain compliance with client SOPs, contractual agreements, and JLL best practices

Data Management and Reporting:

Create and maintain quality reports, designs, and charts for data analysis

Assist in the development and updating of KPI dashboards

Track and report on quality metrics and trends

Corrective and Preventive Actions (CAPA) Management:

Monitor and follow up on open CAPAs and work orders

Assist in the documentation and tracking of root cause analyses and CAPA implementation

Training and Onboarding Support:

Coordinate training assignments and maintain training records

Assist in the onboarding process for new employees, including documentation, system access requests, and coordination with client representatives

Vendor Management Support:

Assist in maintaining records related to GxP vendor compliance and qualification requirements

Support the Account Quality Lead in managing quality-related interactions with third-party vendors and consultants

Administrative Support:

Provide general administrative support to the Account Quality Lead and quality team

Assist in preparing for and documenting quality-related meetings and audits

Help organize and maintain quality-related files and records

Required Qualifications

Education:

Bachelor's degree in Quality Management, Life Sciences, or a related field

Additional certifications in Quality Management Systems (e.g., ISO 9001) are advantageous

Experience:

Minimum of 2 years of experience in a quality assurance or administrative role, preferably in a GxP-regulated environment

Familiarity with medical device or pharmaceutical industry regulations is highly desirable

Knowledge and Skills:

Strong understanding of quality management systems and GxP regulations

Proficiency in Microsoft Office Suite, especially Excel, Word, and PowerPoint

Experience with SharePoint or similar document management systems

Excellent organizational and time management skills

Strong attention to detail and accuracy

Ability to work independently and as part of a team

Good written and verbal communication skills in English and German

Personal Attributes:

Proactive and self-motivated

Ability to handle multiple tasks and prioritize effectively

Strong problem-solving skills

Commitment to continuous improvement and quality excellence

Help shape JLL

We look forward to receiving your application, stating your earliest possible starting date and your salary expectations.

Please understand that paper applications cannot be accepted and, due to reasons of data protection, will be destroyed.

Jones Lang LaSalle SE

Your contact:
Stefanie Korte

stefanie.korte@jll.com

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.