JOB DESCRIPTION

Activities

Support and implement QAD suite of applications across different sites.Research and recommend process improvement solutions, ensure efficiency and currency of the established procedures to achieve optimum performance levels for the manufacturing Operations.Support the Problem Management process and serve as a channel of communications among the manufacturing sites, Support Groups (Applications & Vendors) and ManagementAssists in planning the deployments and configuration changes to current production environmentPresents various metrics to management and proposes continuous improvement ideas.Escalates the incidents/problems as requiredCo-ordinate the changes that span across multiple applications with respective application ownersPerforms other duties as assignedResponsible for ensuring agreed service levels are maintained and reported to both local management and global IT managementEnsures systems and procedures are compliant with appropriate legislative requirements, i.e. Data Protection ActOperates across multiple plants and multiple units

PRIMARY LOCATION

Pune Tech Center