QA / Test Lead

Architect II - Software Testing

 

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at UST.com.

 

You Are:

The IT Marketing Solution Services (MSS) team is looking for an onsite QA / Test Lead who will play a primary role in the planning and execution of all aspects of testing across multiple web applications within the MSS ecosystem. The role requires hands-on QA expertise and the ability to take initiative and develop / evolve our internal QA processes. The right candidate will be able to analyze the internal applications landscape and determine what to test, the priority of those tests and the best way to test. This role requires tight co-ordination and partnership with business analysts, engineers, and testers both onsite and offshore.

 

The Opportunity:

·       Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices.

·       Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.

·       Act as key point of contact onsite for all test aspects of releases, providing test services and coordinating with test resources offshore.

·       Lead and mentor QA team members as needed.

·       Develop and execute test cases, scripts, plans and procedures (manual and automated).

·       Diagnose defects and track them from discovery to resolution.

·       Partner with engineering teams to stay informed of new technologies being introduced and ensure that system components are designed for testability.

·       Partner with offshore team to conduct performance tests as needed.

·       Provide testing support during production cutover (releases) as needed.

 

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

 

What you need:

·       7+ years’ experience in the software testing or Quality Assurance field including hands-on test engineering experience (web application test experience preferred).

·       Ability to write select queries and a solid understanding of relational databases.

·       Demonstrated experience developing and executing test cases, scripts, plans and procedures to support various development methodologies.

·       Familiarity with the software development life cycle and test cycles (Unit, Regression, Functional, Systems, Stress & Scale, Smoke & Sanity).

·       Understanding of multi-tier web application architecture and deployment.

·       Understanding of existing QA best practices and methodologies to design, implement and automate processes.

·       Experience working and partnering with an offshore team.

·       Experience with Test management tools such as JIRA and test automation tools such as QTP or Selenium.

·       Desirable Skills:

o   Experience with marketing automation tools such as Hubspot, Eloqua, exact target, Customer Campaign, Customer Marketo.

o   CRM test experience (Salesforce, Marketo or Dynamics), Web services test experience preferred.

o   Quality certifications are a plus. Force.com, XML schema validation or test experience is a plus.

 

 

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: California

Compensation Range: $102,000-$155,000

 

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

 

What we believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

 

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

 

 

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