UNIVERSAL Technologies is seeking a QA Automation and Performance Engineer for an on-site position based in Albany, NY. Candidates with an active LinkedIn account are preferred. WHO WE ARE: UNIVERSAL Technologies, LLC is a Women-Owned (M/WBE) IT solutions and consulting company focused on delivering enterprise systems that significantly improve our clients' IT performance. We work across the IT spectrum, including Development, Business/Systems/Data Analysis, Project Management, Cyber Security, Network Engineering, and High-Level System Architecture. The pride in the services we provide and the accessibility and flexibility we offer to employees are what make UNIVERSAL Technologies stand out! We aim to propel your IT career to the next level and excite our employees with new and challenging projects. WHAT WE OFFER: Our W2 employees can expect the following benefits: + Competitive pay + Health/Dental Insurance + Group Life Insurance + 401K + HSA/FSA + Pre-Tax Transportation Program + Generous Paid Time Off/Holiday Policy SCOPE OF SERVICES: As a QA Automation and Performance Engineer, responsibilities include: + ALM Administration: + Manage ALM setup, configuration, and user administration. + Maintain user access permissions in ALM. + Ensure seamless integration of ALM with automation and performance testing tools. + Manual Testing Execution & Oversight: + Design, develop, and maintain robust test cases based on functional requirements documentation. + Import test cases into ALM and oversee test execution activities. + Work closely with BA and Development teams to clarify issues arising during test execution. + Generate and analyze test execution reports and defect tracking metrics. + Coordinate resolution of defects and re-validation of fixes. + UFT Script and Framework Development: + Design, develop, and maintain UFT automation frameworks (e.g., data-driven, keyword-driven, hybrid). + Develop robust UFT test scripts for functional and regression testing. + Implement best practices for automation script maintenance and execution. + Ensure automation scripts are integrated with ALM for execution and reporting. + LoadRunner Performance Testing: + Plan and execute performance testing strategies using LoadRunner. + Develop and maintain LoadRunner scripts for various protocols (HTTP, Web Services, API, etc.). + Analyze performance test results, identify bottlenecks, and provide recommendations. + Collaborate with development and infrastructure teams to ensure performance optimization. + Leadership & Collaboration: + Lead and mentor QA team members, providing guidance on automation and performance testing best practices. + Collaborate with developers, business analysts, and infrastructure teams to define test requirements and ensure quality deliverables. + Define and implement QA processes, strategies, and standards across projects. + Drive continuous improvement in testing methodologies and automation coverage. MANDATORY SKILLS/EXPERIENCE: Note: Candidates who do not have the mandatory skills will not be considered. + Bachelor’s Degree in Math, Science, Computer Science, Psychology, or a related field. An equivalent combination of advanced education, training, and experience will be considered. + Minimum of 15 years of experience in QA automation and performance testing. + Strong hands-on experience with ALM administration (user management, test execution, reporting). + Expertise in UFT (Unified Functional Testing) for automation scripting and framework development. + Proficiency in LoadRunner for performance testing, including script creation and result analysis. + Experience with API testing, database validations, and integration testing. + Strong knowledge of SDLC, STLC, Agile, and DevOps practices. + Experience integrating automation with CI/CD pipelines (e.g., Jenkins, Azure DevOps). + Excellent analytical, problem-solving, and communication skills. PREFERRED SKILLS/EXPERIENCE: + Exposure to scripting languages like VBScript, JavaScript, or Python. + ISTQB or other QA certifications are a plus. UNIVERSAL Technologies is an Equal Opportunity Employer.