About our Team
Our team works with Editors, Authors, Reviewers and colleagues to manage the end-to-end editorial publication process. We ensure timely and high-quality delivery of our content, delighting our customers every step of the way. We're truly a global team, with colleagues across the world.
About the Role
As a Publishing Administrative Editor, you will have the opportunity to take ownership of the efficient operations of our editorial office. You will be part of our busy journal team ensuring the successful publication of leading scientific journals. You will deliver editorial and administrative services to Editors, Authors and Reviewers by providing high-quality customer service.
Responsibilities
Delivering editorial administration services to editors, authors and reviewers to ensure journal needs and service level agreements are met
Managing the editorial, submission and review process efficiently to reduce the lead time from submission to approval
Generating journal and ad-hoc reports for editors and publishers for board meetings and strategic planning
Identifying and implementing changes to workflow and configuration to optimize the performance of journals, release initiatives and publishing policies
Providing support and troubleshooting advice to editors, reviewers, authors and teams for our submission system
Communicating with our journal community, publishers and cross-functional teams to provide updates and advice for submission and publication queries
Requirements
Have excellent administration skills and a real eye for detail and accuracy
Have excellent written and verbal communication skills and an ability to engage and build relationships
Be able to take ownership of problems and implement solutions
Enjoy collaborating with teams to deliver successful projects and initiatives that make a difference
Show good data analysis skills and the ability to create and generate reports
Have great computer skills in Microsoft Office and the ability to learn new systems
Have excellent organisation skills and the ability to multi-task and adapt to changing priorities
Be a motivated self-starter with a positive attitude and a customer-focused approach
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