A Public Area Attendant is responsible for ensuring the cleanliness of public areas to deliver an excellent Guest and Member experience while managing customer issues and undertaking regular deep cleaning tasks

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What will I be doing?

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As a Public Area Attendant, you are responsible for ensuring the cleanliness of public areas to deliver an excellent Guest and Member experience. A Public Area Attendantwill also be required to manage customer issues and undertake regular deep cleaning tasks. Specifically, you will be responsible for performing the following tasks to the highest standards:

\n\nEnsure cleanliness of all public areas\nCarry out lost property procedures\nManage customer service issues quickly and effectively\nManage master keys in his/her possession\nUndertake regular deep cleaning tasks, e.g monthly deep cleaning and carpet shampooing\nReport maintenance issues to Maintenance/Engineering Department\nCheck public areas and toilets taking remedial action where necessary\nComply with hotel security, fire regulations and all health and safety legislation\nCarry out any other reasonable task set by the hotel's management\n

What are we looking for?

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A Public Area Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\nPositive attitude\nGood communication skills\nCommitted to delivering high levels of customer service\nExcellent grooming standards\nAbility to work on own or in teams\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nExperience in a similar position or industry\n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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