Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! The Republic Hotel is a brand new hotel that opened in May of 2023. We have a 274 room hotel that is connected by a skybridge to the Republic Airways new training center in Carmel, IN. The hotel is exclusively for Republic Airways flight attendants, pilots, air traffic control and many other team members attending training at their state of the art training center. Location Description What we offer; • An amazing team atmosphere • A one-of-a-kind (not your typical) hotel opportunity for you to work in! We have no outside guests or children. • 401K after only (90) days of employment if you are at least (21) years of age • Incredible medical/dental/vision/life/AD&D/ benefits for all FT employees that will start on the first of the month following your start date, if elected • Pyramid Cares Associate Relief Fund • Education reimbursement • Jury duty & bereavement pay • Insurance available for the FUR-Babies in your family • Up to (10) days of PTO for a FT employee on a yearly basis • (7) paid holidays for FT employees • Flexible schedules for all • Cross training in any and all departments • State of the art continued training through our online courses provided for free that will never be taken away from you even if you depart • Discounted pricing on food and beverage • Hotel discounts in some of the most beautiful boutique hotels across the United States that is always growing You can not go anywhere in the Indianapolis market to find a career like this! Come join our family at Pyramid Global Hospitality and help us give superior service to our Republic Airways family! Overview We are looking for a highly motivated individuals to join our Front Desk team as a Night Auditor. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. This role serves the key hours where service is of utmost importance, typically from 11pm to 7am. If you are a detail-oriented person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: Help guests discover their “Wanderlust” experience Provide exceptional customer service by being engaging and taking a sincere interest Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. Help to resolve problems and “WOW” guests through recovery when things aren’t quite right Promote and sell special hotel programs. Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. Be knowledgeable of all emergency procedures and policies. Maintain house bank. Generate, Print, and distribute daily and weekly reports Ensure the Night Audit procedures are followed with great attention to detail Communicate all pertinent information to the manager on duty. Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. Assist other departments as needed. Qualifications Must be able to lift up to 30 lbs Must be able to stand for long periods of time Must be a self starter and be proactive Must be customer service focus and goal oriented Compensation Range The compensation for this position is $18.00/Hr. - $18.00/Hr. based on qualifications and experience.