Job Overview

The IT Provisioning Engineer performs the granting of access to our computer systems for team members to perform the duties they are required to complete. Under the guidance of the Manager of IT Operations, this person will use the Identity Management tools to grant the proper access for each TriHealth Team members, Contractors, Physicians or Students who needs access to our systems. 
This person will have access to very sensitivesareas of our network and applications and must followall standard operations procedures, policies, strict controlssand secure modes of communication and work environment to avoid breaching of Confidentiality. 

Note: Restricted, compensated on-call is expected in this position on a rotation basis per the Information Systems Department Team member On-Call Policy

Job Requirements

Associate's Degree in Computer Science 
Equivalent relevant experience acceptable in lieu of degree 
Knowledge of Scripting Tools 
Personal compuer applications 
Databases 
Report writing 
1-2 years of Technical Healthcare 

Job Responsibilities:

Other Job-Related Information: 

1. With supervision be able to analyze data requests and working with the Lead or Senior Engineersand come up with the correct process for provisioning a request for access
2. In support of existing application systems, will be confronted with eith I.S. or customer discovered systems failures. With supervision will work with cutomers, other I.S. groups and vendors to diagnose and remedy the problem. Problems may involve patient safety and/or corproarte reveneu loss which increases the importance of quick resolutions. 

Working Conditions

Climbing - Rarely 
Concentrating - Consistently 
Continuous Learning - Consistently 
Use of hands - Frequently 
Hearing Conversation - Rarely 
Interpersonal Communication - Consistently 
Kneeling- Rarely 
Lifting <10 Lbs - Rarely 
Lifting 50+ Lbs - Rarely 
Lifting 11-50 Lbs - Rarely 
Pulling - Rarely 
Pushing - Rarely 
Reaching - Rarely 
Reading - Frequently 
Sitting - Consistently 
Standing - Occasionally 
Stooping - Rarely 
Thinking/Reasoning - Consistently 
Use of Hands - Frequently 
Color Vision - Consistently 
Walking - Rarely 


TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 

Serve: ALWAYS…
•Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
•Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
•Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
•Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
•Offer patients and guests priority when waiting (lines, elevators)
•Work on improving quality, safety, and service 
Respect: ALWAYS…
•Respect cultural and spiritual differences and honor individual preferences.
•Respect everyone’s opinion and contribution, regardless of title/role.
•Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
•Value the time of others by striving to be on time, prepared and actively participating.
•Pick up trash, ensuring the physical environment is clean and safe.
•Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
•Acknowledge wins and frequently thank team members and others for contributions.
•Show courtesy and compassion with customers, team members and the community