The Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications, Utility Management, infrastructure installation, Property Management and related activities.

An exciting opportunity for a Property Utility Administrator has become available for our Inpower Management and Water Utility Solutions divisions. 

At Inpower and WUS we like to push the boundaries  – combining innovation and expertise. We offer a wide variety of services to our customers in Cape Town and surrounding areas. 

The Property Utility Administrator would perform administrative duties with regards to the preparation, calculation, reviewing, reconciliation, reporting, and the monitoring of electricity and water accounts.

The ideal candidate would be a strong Administrator, a confident, self motivated individual who consistently strives for excellence with a good understanding of utility management and power management. The successful candidate will be required to manage a high volume workload, have the ability to manage their own time and work to deadlines.

What We Offer:

At Faircape, we value our employees and offer a range of benefits, including:
✅ Quarterly performance bonuses to reward your hard work.
✅ Long service leave for dedicated employees.
✅ Onsite Barista – enjoy free coffee! ☕
✅ Subsidised vending machine snacks for those quick energy boosts.
✅ Discounts on our internet (ISP) packages to keep you connected.
✅ Fixed flexi-time between 07:00 - 18:00, allowing work-life balance.
✅ Subsidised parking, making your commute easier.

If you would like to work in a dynamic and fast-paced environment where opportunities are endless, then apply today!

Duties include but are not limited to the following:

Attend to email requests

Attend to customer queries that pertain to their consumption and charges. Attend to email queries and requests from various Portfolio Managers or internal departments.  Provide special billings when requested via email.Provide prepaid vouchers when requested

Smart Meter Management Systems

Extract building’s billing information from the systems for monthly billingExtract relevant information from the system to assist with billing queries or investigations e.g. meter details, data and / or graphical representation of consumptionManage administration  

Municipal Account Administration

Maintain record of monthly municipal invoices of buildings responsible for and that all billing schedules are completed as per templates and sent to the billings department as per due dateObtaining municipal invoices when not receivedAnalysis and verification of municipal invoices and compiling reconciliationsAttending to, and resolving municipal queriesSubmitting water meter readings to CoCT when readings are estimated

 Prepaid Vending System

Prepaid meter registrationGenerating prepaid tokens on requestMeter replacements on vending systemExtracting various prepaid reports from the systemIssuing replacement & engineering tokens when requested 

Minor financial reporting and budgets - recons

Monthly Recon reports of all buildings responsible for water and electricity utility managementInvestigate and report on variance and discrepancies flagged in recon reportsBudget forecast when requiredAd Hoc calculations , reports when requiredEnsure billing increases are sent to the invoice department for adjustments.Ensure all new contracts are loaded for invoicing

 General Administration

General administration duties, filing, checking of invoices, checking that all contracts are signed and all billing is as per contract etc when requested

Qualifications:

MatricFinancial qualification advantageous

 Experience and Knowledge:

Proven experience in the utility management fieldKnowledge of tariffs and their applicationKnowledge of metering methodology and systems highly advantageousRelevant experience in a similar role

Skills and Attributes

Computer literate (Google Docs preferable)Excellent communication skills (verbal and written)Excellent interpersonal skillsUnderstanding of financial reporting, budgets and recons Analytical and problem solving skillsAbility to work in a highly pressurised environmentAble to work independently and within a teamCustomer service orientatedDeadline drivenAttention to detail

Specific Requirements

Clear health recordClear criminal recordClear credit recordContactable references  

Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45 minute lunch break. The company allows employees, by approval of the direct manager, to work flexi time between 07h00 and 18h00.

With centrally located and modern offices just across from Cavendish in Claremont, Faircape offers a competitive salary.

To see more about Faircape and what we have to offer go and look at our informative website 

https://faircape.co.za/why-work-with-us/ 

Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.