JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

As a Property Manager at JLL, you'll be the driving force behind the success for two of JLL's newest downtown assets. You'll take the helm, in a hands-on role steering these properties to excellence in line with owner directives and JLL's renowned standards. Your role is pivotal: you'll be the architect of client and tenant satisfaction, crafting experiences that exceed expectations. With your keen understanding of investment objectives, you'll develop strategic plans and budgets that align perfectly with our clients' visions. Your exceptional communication skills will be the cornerstone of lasting, fruitful relationships with both building owners and tenants. Join us in setting the gold standard for property management, where your expertise and leadership will truly shine.

Management:

Develops, gains consensus for, and implements the Management Plan for assigned assets.Assist in completing the Management Audit.Supports Leasing as needed in the preparation of lease and/or rental agreements and is responsible for lease administration process.  Assist in managing tenant option rights and information.Employs or contracts for onsite management and engineering personnel, as delineated within the operating budget, management plan and/or management services agreement.Competitively bids and prepares all service contracts to assure high quality and cost-effective services.Identify and initiate process improvements for all current property systems.

Financials:

Oversees completion of monthly, quarterly, and annual owner’s reports.Prepare and/or review the annual jurisdictional forms and filings as required.Prepares the final budget documentation (i.e., explanatory notes.)  Plans and administers budget for the properties.Works with Client Accounting Services (CAS) in Westmont, IL to manage the accounting process and directs on-site bookkeeping functions and collection process.Prepares and/or reviews adjustments to tenant billing process.Reviews and approves all accounts payable, ensuring accurate Property ledge coding and property allocations.Prepares and/or reviews financial statements and reports on status of office buildings such as occupancy rates and dates of expiration of leases.Prepares and/or reviews financial reports for client on monthly, quarterly and annual basis complying with requirements in management services agreement.

Client / Tenant Services:

Arranges for alterations to, or maintenance, upkeep, or reconditioning of facilities as specified in the operating budget, management plan and/or management services agreement and of leased premises as dictated by lessee's agreement.Maintains role as a secondary contact for tenants relative to tenant service requests.Proactively meets with tenant representatives on scheduled basis.Oversees Tenant Guide for property and services.Prepares and/or reviews periodic inventory of building contents and property condition, and forwards listing to client for review.Develop and implement a tenant retention program.

WHAT YOU BRING:

Minimum 10+ years’ of progressive experience in Property Management roles and with commercial propertiesUniversity or college degree required, a degree in Business or Management an advantage.Industry related certification (i.e., Real Property Administrator (RPA) or Certified Property Manager (CPM) required).Knowledge of HVAC and building systems, construction process and mechanical drawings, an advantage.Excellent customer service skills.Excellent interpersonal, relationship building and influencing skills .Expert understanding of project management methodology and application in large projects with full delivery accountability.Superior skills to mentor, coach and train staff. Acts a role model in teamwork, seeking ways to improve team dynamics/ effectiveness.Excellent verbal and written communication skills.Superior problem solving and analytical skills in solving complex and new problems requiring in-depth analysis and evaluation.Takes initiative to develop and implement new processes that improve the overall effectiveness of the portfolio.

WHAT’S IN IT FOR YOU

Join an industry leader and shape the future of commercial real estate Deep investment in cutting-edge technology to power your work Comprehensive and competitive benefits plan A supportive, caring and diverse work environment designed for your growth and well-being 

Location:

On-site –Calgary, AB

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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