Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview Managing the more technical and complex claims across a range of large and/or catastrophic events. The role will be home based with UK coverage including regular regional travel required with occasional overnight stays depending upon location. How you'll make an impact As a Major & Complex Loss Adjuster, you’ll have an integral part to play in delivering a high quality, professional service to our Clients, managing an active caseload of predominantly commercial claims over 100K in value, often containing material damage and business interruption matters, although the latter will have specialist involvement as necessary. The work often requires a partnership approach in working with others/third parties, including local government and emergency services hence your approach to detail and a thorough investigation is paramount. Already successful in handling large property or complex claims, you’ll have the confidence and professionalism to manage high profile and high value incidents, across a wide spectrum of claim types including Property (Commercial & Domestic), Faith, Education, Heritage, Real Estate, HNW, CAR, Fidelity Guarantee, Public and Local Authorities. We would also look to you to have the ability to promote our business and be an integral part of developing the growth of our Major Loss product, including training of others and be an advocate of our ways of working. About You ACILA or similar with the desire to continue learning and /or full qualifications asappropriate. Extensive knowledge and understanding of FSA procedures and TCF initiatives Extensive technical knowledge within the adjusting arena at a complex loss level Understanding of Client SLA compliance/productivity/quality requirements Able to embrace technology The ability to influence key personnel as to give the product a competitive edge Someone who can inspire others to deliver excellent service to differing people, with differing expectations, in a range of commercial environments A sound understanding of financial aspects Maintain high standards of communication with senior management, team members and principals so that information on significant claims trends is acquired. Attend claims meetings and travel as required. Participate in the claims auditing process if necessary. Comply with all Gallagher Bassett and office procedures A full UK driving license A high achiever, capable to presenting the product to its best advantage A desire to deliver excellent service Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more… We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.