Project Support Specialist Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US * * * **Opportunity** We are seeking a highly organized and detail-oriented Project Support Specialist to support the Real World Project. This role involves managing VIP and external user access, maintaining dashboards, databases, and ensuring seamless coordination for key project initiatives. The ideal candidate will have strong technical proficiency and excellent communication skills to facilitate project operations efficiently. **Key Responsibilities** •Executive Support: Provide comprehensive assistance to the Real World Lead by managing their calendar, scheduling meetings, and coordinating availability. Serve as the primary point of contact for team members requesting calendar appointments, securing conference rooms, and submitting necessary forms for badge access. Ensure seamless communication and scheduling efficiency. Attend meetings to track action items related to customer requests and provide meeting support for special events as needed. •User Access & Registration: Collaborate with CCRN to manage VIP registrations and support self-registrations, ensuring access to the Real World Dashboard and its products. •Data & Dashboard Management: Maintain and update a comprehensive spreadsheet tracking external user access, including site traffic data from the Tableau database on the classified network. Enter event and system analysis data into relevant databases or spreadsheets for ingestion into the Real World Dashboard •Presentation Support: Format Tableau data into and Excel spreadsheet then use Power BI to create slides that will be presented by your customer to the Real World Leads. •System Monitoring & Communication: Monitor Dashboard functionality daily, promptly notifying external account holders via SIPRnet in case of downtime. •User Assistance: Provide support to external account holders experiencing access issues; coordinate updates with CCRN as new account lists are recreated. •Content Management in Confluence: Create and manage pages supporting Real World events, maintaining the products page, and integrating event-specific information from the ADEPT Database. •Project Coordination: Ensure requested products are updated on Confluence pages based on directives from leadership. **Required Qualifications** • Strong proficiency in Microsoft 365 applications, including Excel, Power BI, and Teams. •Experience working with Tableau, Confluence, and will be trained in ADEPT database. •Excellent organizational skills with attention to detail in maintaining records and dashboards. •Ability to communicate effectively with customers at various levels and external account holders. •Problem-solving mindset and ability to navigate technical access issues. This position requires a proactive approach, strong multitasking ability, and the ability to ensure smooth project operations while maintaining accurate documentation and communication. Must be a U.S. Citizen Must be willing to work on site in Norco, California Must be able to obtain and maintain a DoD SECRET clearance Must be able to lift 50 pounds **Preferred Qualifications** Familiarity with Power BI for data visualization and dashboards Basic scripting knowledge (e.g., PowerShell or Python) Microsoft Certifications (e.g., PL-900, Microsoft 365 Fundamentals) Experience working in a technical or government project environment **Key Competencies** Strong communication and coordination skills Detail-oriented with the ability to manage multiple tasks Comfortable learning and adapting to new digital tools and systems Proactive and solutions-focused mindset - **________________________________________________________________________________________** **What You Can Expect:** **A culture of integrity.** At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation. **An environment of trust.** CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. **A focus on continuous growth.** Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. **Your potential is limitless.** So is ours. Learn more about CACI here. (https://careers.caci.com/global/en/life-at-caci) **________________________________________________________________________________________** **Pay Range:** This posting is for a position covered by the Service Contract Labor Standards (SCA). The pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI’s government contract for the work location.​ **Minimum Req** **uired Hourly Wage:** $25.27 There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) . _CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._