Project Manager - UK, Network Solutions

Juniper Networks provides strategic solution development, integration and deployment services to our customers through the Professional Services (PS) organisation.  A Project Manager will plan and manage programs consisting of several small to mid size projects, identify and manage cross project interdependencies and risks to achieve the goals of the programs.  The role will include planning and managing programs from initiation through delivery to closure by directing and providing support, direction, functional or technical expertise and influencing stakeholders.  This role will be capable of managing programs involving mid-term complex solutions (up to 12 months).  These programs may require existing customer’s experiences for First Office Application and some customisation during development and implementation to achieve the goal.  This is a billable role responsible for the success of the programs engaged.

 

Key Responsibilities:

Plan and manage programs consisting of several small to mid size projects to achieve the goals of the programs. Identify and manage cross project interdependencies and risks and successfully plan and manage both. Lead and manage the overall delivery performance and success of programs from concept/definition, program scope, scheduling, planning, execution, and delivery. Ensure programs are aligned with business requirements and are coordinated with key stakeholders including Customers, Sales and Marketing, Engineering, and Support. Develop and ensure repeatable and scalable processes and tools are used/complied in delivery. Achieve program customer satisfaction goals Driving delivery and execution within SOW parameters Reporting Program Status to Customers and Juniper Leadership teams Managing change requests based upon SOW definition Manage, negotiate, influence, and communicate with Customers and leverage Juniper’s key resources to achieve program success. Partner with Delivery Managers to co-own the success of the programs. Set up and manage all required Project Management and Delivery tracking tools including Project tracking with Project ID, Timesheet tracking, Expense tracking, etc. Own all program exception, escalations, and conflict resolutions. Empowered to approve program expenditures and be accountable to manage the program to be in/under budget. Internal PS Kick-Off Meeting. Program Plan and Success metrics (Scope, Cost, Timeline/Milestones, Resource, Program budget). Work with the Resource Managers, Team Managers, and Partner managers to staff programs.  Track Program Completion and smooth handover to Support Organisation.

 Required Experience:

Strong ability to lead, influence, and drive virtual teams to achieve common goals. Managed/delivered min/large scale solutions projects to Service Provider and/or Enterprise customers. Project Management certification – to practitioner level or above Familiar with Industry Standard Project Management Methodologies, Timesheet Management, and Expense tracking tools. Strong negotiation, influencing skills, and drive to succeed. Ability to build executive-level partnerships and communicate effectively with all levels of employees, individual contributors and customers, from CxO organisation at Customer side to individual contributor.  Superior planning, organisational, communication, change management, and cultural awareness skills, including financial and global business acumen.  An excellent understanding of the industry, the customer's business issues, and the most appropriate solution architecture to meet their business goals. Resource demand planning and Allocations of Resources, including delivery partner resources. Strong communication and listening skills to enable transformational change in a positive work environment internally while maintaining strong partnerships with the diverse customer base. Proficient using MS Office online and software: Project, Excel, PowerPoint, Word, Email. Also skills using data repository and collaboration tools.   Proficient using project cost and resource management software to manage and control projects. Bachelors and/or MS degree in Computer Science or Computer/Electrical Engineering or equivalent with 8+ years of related experience. MBA is a plus. Background and experience with product development life cycle, customer networks, IP core, Security, Switching, and IP Edge routing is valuable. Technical background and domain expertise in Networking, Data Centre /Cloud, Security, and Automation is valuable. Travel up to 40%. Italian language skills would be an advantage but not essential. 

 

ABOUT JUNIPER NETWORKS 

Juniper Networks is in the business of network innovation. From devices to data centers, from consumers to cloud providers, Juniper Networks delivers the software, silicon and systems that transform the experience and economics of networking. Our products and technology run the world’s largest and most demanding networks today, enabling service providers, enterprises, and governments to create value and accelerate business success. Everyday our 9,000+ colleagues come together across 46 countries to realize our company vision – Connect Everything, Empower Everyone. We are innovating in ways that empower our customers, our partners and ultimately, everyone, in a connected world. These customers include the top 130 global service providers, 96 of the Fortune 100 and hundreds of public sector organizations.