Project Manager – Implementation

 

Responsibilities

 

Creating clear and attainable project objectives, building the project requirements, and managing all constraints for projects, including cost, time, scope, and resources.Managing relationships with clients and stakeholders.Coordinating and coaching allocated project resources to meet client requirements.Conducting project review and creating detailed reports for management.Providing technical advice and product specific guidance and support to customers (internal and external).Securing growth opportunities and initiating new projects.Resolving project management issues, escalating to the Head of Delivery where necessary, and actively manage project risks.Regularly liaise with software product owners to obtain updates on new product features and improvements.Contributing to the development of comprehensive on-boarding, support and user education material.Collaborating and cooperating with other members of the CAMMS team, globally, to ensure consistent high-quality delivery of work.Achieving internal individual and team KPIs as assigned.Ensuring process discipline requirements are met as related to client information, sales opportunities, knowledge management and other areas as communicated by management.Optimising and improving processes and the overall approach where necessaryAny other reasonable duties as requested by the Head of Delivery.

 

Experience / Knowledge

 

Minimum of 5 years previous experience in in a similar role.Ability to own and deliver software projects with complex inter-dependencies, including the responsibility to act autonomously for the right outcome for the customer.Experience in building rapport with a range of stakeholders including software developers, software engineers and sales professionals.An ability to triage technical issues and direct remediation activities to the right team.Highly developed interpersonal, negotiation, consultation, facilitation, cross-cultural communication, and customer service skills.Proven ability to engage, develop and maintain strong working relationships with internal and external stakeholders from diverse cultures.Outstanding communication and presentation skills. 

 

Education / Qualifications

 

Degree in a relevant field or equivalent years of experience.Qualifications in Project Management methodologies are highly desirable.