Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Enterprise Enabling Functions

Pay Details:

$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Plan, manage and deliver distinct projects through all specific phases, in alignment with business and/or enterprise strategies. Provide leadership, direction and coaching to teams(s) while partnering with business and executive stakeholders within a single or across multiple Lines of Business (LoB).

CUSTOMER:
• Engages executive sponsor to ensure active participation on project initiatives
• Engages appropriate stakeholders to identify and manage required outcomes of projects for the business
• Establishes effective project oversight and other governance bodies, and engages the correct levels to support the direction for the project
• Provides on-going communication to key stakeholders, including the Project Sponsor, Business Project Owner, Program Manager and Portfolio Manager to ensure they are aware of significant changes to the project status in a timely manner
• Responds to inquiries and escalates concerns from stakeholders at all levels in the organization (technical, business, Senior and Executive Management)
• Provides advice and guidance to business partners and project team as required regarding best practices in project management
• Applies Organizational Change Management principles and practices in order to effectively manage the people side of change (e.g., stakeholder analysis, business process management, people readiness, sustainment planning, etc.)
• Communicates project summary, status, financials, etc. to appropriate high-level executives at the Bank
• Collaborates with the appropriate partners to ensure required resources are assigned to the project for successful delivery
• Assesses and ensures that customer experience / stakeholder implications are appropriately managed
• Builds consensus and relationships with project team and business
• Leads the project team, stakeholders and key project deliverables

SHAREHOLDER:
• Delivers and owns project outcomes that are aligned to established cost, timing, deliverable and scope objectives
• Proactively identifies and tracks project risk and develops mitigation plans to manage risk (i.e., risk related to technology, change management, procurement, business process management, requirements management)
• Adheres to enterprise project gating and governance controls to ensure that projects meet all the performance, quality and compliance standards and conforms to appropriate methodology
• Creates detailed project status reports and presents key highlights and related implications for business partners & leaders
• Accountable for the project management process and project management deliverables, for assigned projects
• Abides by enterprise project methodology and recognized project management processes’, ensuring discipline and controls are consistently applied to all projects
• May take accountability as a SME for business-specific methodology and processes on the project (i.e., Systems Development Lifecycle (SDLC), HR process, vendor management, etc.)
• Ensures production of necessary project documentation as agreed to by the Project Sponsor and involved Stakeholders
• Investigates and where necessary escalates all project issues to support effective resolution
• Oversees the scope during the course of the project and collaboratively adjusts scope where necessary ensuring adherence to established project change management processes
• Monitors project health continuously and engages management as required if project health changes
• Develops innovative approaches to create solutions to resolve problems and significant issues within the project’s mandate
• Identifies all project dependencies and risks, ensuring that they are effectively managed
• Effectively builds momentum among team and stakeholders and drives project(s) forward
• Executes project management deliverables within budget and as per the approved project plan, working with business partners to develop the content of those deliverables
• Develops, monitors and tracks project plans throughout project lifecycle
• Monitors and controls the work related to each deliverable
• Demonstrates ability to lead a work stream on a large project
• Champions project governance and processes
• Owns the accurate reporting of project financials (i.e., data quality) in the bank’s enterprise reporting system
• Generates cost estimates and provides general financial management, incorporating risk, by leveraging appropriate tools, templates, established estimating models, best practices, stakeholders and processes for assigned project
• Accurately forecasts and manages assigned budget and provides monthly financial reporting for projects, in alignment with Finance standards
• Assists with overall program and / or portfolio financial reporting by providing input into the process
• Facilitates financial planning process as part of project planning and scoping for projects
• Provides project reporting, including technology spend, and ad-hoc analysis and presents issues requiring attention by senior management. Escalates issues, as required
• Identifies discrepancies between financial forecasts and actuals and escalates material discrepancies and adjusts scope, schedule or budget as appropriate
• Manages resource and capacity management process for assigned projects
• Ensures the project benefits realization process is followed throughout the life of the project
• Supports vendor management and strategic sourcing process, managing RFP activities and partnering with vendor(s) to ensure efficient and effective project delivery
• Works in close partnership with Finance and key stakeholders for monthly reporting requirements (i.e., Finance, Status, Issues Management)
• Ensure the project spending approval policy is followed
• Closes project spending accounts upon project closure

EMPLOYEE TEAM:
• Indirectly manages a cross LoB Project team consisting of Business Analysts, Requirements SMEs, Business SMEs and Technology
• Resources where applicable to the project
• Provides advice and counsel to project team and business partners
• Liaises with external vendors and consultants as required
• Coaches, leads and mentors project team members and provides regular performance assessments to employees and their people managers
• Supports effective on boarding and off boarding of project resources
• Effectively manages project resources and external contractors / consultants in coordination of competing priorities
• Educates project team members on governance process and facilitates related sessions
• Leverages the creativity and experience of project team members to solve issues as they arise
• Develops an understanding of the technical / business aspects of the project in order to effectively manage the project and resources
• Works effectively in teams by being driven to win for the TD team, working well with diverse teams
• Manages the project team, stakeholders and key project deliverables
• Shares project experiences and learning with project management team and PMO peers

BREADTH & DEPTH
• Manages projects with moderate regulatory oversight
• Project risk profile is low to medium
• Management direction or executive oversight is provided as necessary
• Typically leads the delivery of Tier3 and / or Tier 4 projects with up to medium complexity profiles
• May indirectly manage a cross-LoB Project team consisting of Business Analysts, Business SMEs and Technology
• Resources where applicable to the project
• May manage a number of small projects at any given time, and time horizon of projects generally range from short to medium term
• Generally reports to a higher level Sr Project Manager, Program or Portfolio Director

Requirements:

- Relevant work experience

- Related Technical or Undergraduate degree

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet