Join our dynamic team as a Business Support Management (BSM) Project Manager, where you'll drive change management initiatives and support our Centers of Excellence (Administrative Professionals Management and Global Employee Onboarding and Solutions). This role offers a unique opportunity to leverage your data fluency and interpersonal skills to make a significant impact on our global operations.

Job summary:

As a BSM Project Manager in the CB Business Support Management team, you will work to support the BSM Leadership team and Centers of Excellence to provide change management Global BSM initiatives. This role will be filled by a candidate with exceptional drive and energy, who is data fluent, has the interpersonal skills to effectively work through others to gather critical information, and has a strong conceptual understanding of how to present information clearly.

Job responsibilities:

Partner with APT leadership on diverse projects, including project tracking, process flows, leading focus groups, and training programs, while communicating status and escalating issues as needed. Contribute to the implementation of project management best practices, standards, and procedures, including developing and maintaining Standard Operating Procedures. Collaborate with senior leadership on coverage capacity reviews and detailed tracking of headcount positions and requisitions. Analyze BSMT data, identify data hygiene issues, define data cleansing action items for APM managers, and monitor accurate execution of data corrections. Assist with various People Agenda programs, coordinate BSM monthly and quarterly Recognition Programs, and new hire training. Partner with the US Project Management lead to aggregate business data from multiple sources and develop effective business update materials, scorecard reviews, and presentations. Assist with data analysis and Key Performance Indicators (KPI). Execute innovative opportunities and track progress. Plan, coordinate, and execute internal meetings and off-sites, such as All Hands team meetings.

Required qualifications, capabilities, and skills:

Bachelor’s degree or equivalent. 5+ years of project and/or operational experience, preferably in a large financial services firm. Proven track record in successful business management and/or project management. Ability to thoroughly understand business systems data and relate it to business operations and strategies. Strong problem-solving and analytical skills with the ability to turn findings into concise and meaningful business stories. Comfortable with learning and adapting to new technologies. Strong presentation skills and advanced skills in Microsoft Office Suite (especially MS Excel and PowerPoint PitchPro). Strong communication, interpersonal, and change management skills. Self-starter, highly organized, with effective prioritization and problem-solving skills, able to multitask and work under pressure. Fosters collaboration, recognizes accomplishments, and effectively participates in cross-functional teams. Comfortable leading initiatives or supporting the broader team.

All application requirements (including updated resume - please include specifics of your career) should be posted, submitted and completed in the Oracle tool.